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Hello Everyone,When connecting remotely to Windows and Android devices, can I enable a user accept prompt before the connection is established? I would like the user to approve the connection instead of allowing direct access.
Hello. We started to have issues with Microsoft apps sign-in on our devices (Teasm, outlook, etc) which are managed in Mobicontrol. MS integration looks fine in Mobicontrol. In intune SOTI is configured as 3rd party compliance partner, and active I've checked Azure logs, all sign ins are failing due to missing app protection policies (We have a CAP configured to require app protection policies). The policy is configured in intune, assigned with a filter, which excludes all app.deviceManagementType, except "Unmanaged", and adds a manufacturer filter. It was working fine for our enviorment, untill last Friday. There was an interuption of the service from Microsoft (related to filters). We spotted the issue on byod devices enrolled in intune first, but was fixed with the patch from Microsoft. As we saw, this issue was affecting multiple tenants. Unfortunately, the devices managed in SOTI are still affected by this. Wonder if someone has similar problems, and if you found a resolution. Currently waiting for a reply from Microsoft.
Hey, I wanted to reply yesterday, but for some reason I couldn't reply. I clicked on “Post,” but nothing happened. That's why I created a new post. Pulse | Community Support @Raymond Chan Unfortunately, it didn't work. Here is the error code.
Use Case: We are wanting our custom attribute to update with the user everytime a new user logs into velocity. I have this working manually but trying to automate the js file using file sync. Velocity needs to read in the MAC address for each device. I have the .js script, that when sent manually will create the folder sdcard/com.wavelink.velocity and put the file into it containing the mac address (DeviceInfo.txt). Velocity file assisant will move it from there. I saved the js in a file (GetMAC.js) and have the file syncing to my device but i am unsure how to execute the file so it will do what I have already done manually. How do I execute this file. or is there a better way to do this altogether? should i put this script in the file sync itself? what would i specify for folder paths is there is none? JSScript: var folderPath = '/sdcard/com.wavelink.velocity'; var deviceMAC = mobicontrol.device.macAddress; // ----- Folder check with logging ----- var foldercheck = new mobicontrol.io.File(folderPath); if (foldercheck.exists) { mobicontrol.log.info('Folder exists'); } else { mobicontrol.log.info('Folder does not exist, writing folder to sdcard'); new mobicontrol.io.File(folderPath).createDirectory(); } // ----- Write txt ----- var txtFile = new mobicontrol.io.File(folderPath + '/DeviceInfo.txt'); txtFile.writeText(deviceMAC); mobicontrol.log.info('DeviceInfo.txt written successfully');
Hey everyone, I'm currently trying to figure out how to disable the Quickshare app. Users have the option to access the Android Bluetooth settings via kiosk mode. (com.android.settings/.Settings$BluetoothSettingsActivity) Unfortunately, this also gives access to Quick Share. How can I disable it? The device and Android version are as follows. - Zebra TC 26 - Android 11 (11-64-10.00-RG-U00-STD-HEL-04) - MX version 13.5.1.7 Thank you very much for any help ^^
Hi all, Wondering if this is even possible or not We have SOTI enrolled Android (Samsung Active Tab 3, and 5 model) devices in Shared Device modeWhen a user signs into the device, they are required to set a session PIN. (Entra connection) Locking the device goes to the device lock screen, and then swiping will ask for the PIN Here is the problem we have faced... If the device does not have any visible stickers showing the serial number or similar identifiers, it becomes challenging to identify the device in order to force a sign-out and clear the PIN. Is it possible to display on the device lock screen a message showing either the SERIAL number or Device Name? Currently it just says 'This device belongs to your organisation. Swipe to open."any assistance would be appreciatedThanks
Use Case: We are moving from OS15 to OS16 and also moving to the new native messaging app, Google messages from Samsung messaging. I need to create an automatic task to update the kiosk to use the new messaging app once the device has updated to OS16. I was thinking of removing the lockdown profile with the old messaging app and assigning a clone of the same profile with the new messaging app bundle id on a task. Is there an easier way to do this? I would go ahead and install/enable the new messaging app in the background so it is already there, just need to modify the home screen to display it but only when the OS is updated (so it is presented as a new feature/app with the update)
Hello everyone, Could you please provide the documentation or requirements needed for the entrapment (enrollment/attestation) of an Agent on Windows Modern devices? I need to confirm: Hardware requirements: minimum compatibility, TPM/Secure Boot dependencies, or other needed components. Software requirements: supported Windows Modern versions, required services, dependencies, and necessary configurations. Communication flows: endpoints used, protocols, ports, and the specific flow for the entrapment/enrollment process to ensure full agent functionality. Any official references or previous experiences would be very helpful. Thank you!
Configuring SOTI Surf for first time: I enabled kiosk mode and now my link from messages can't be accessed. Everything else is set to default, that is the only change I made. When I disable Kiosk mode, I have no issues getting to the link. I have not restricted anything yet, just enabled kiosk mode and getting error: You are not allowed to access this page" when clicking on the link now. I am in lockdown mode, i have added soti surf to lockdown screen and i have no issues acessing this site from lockdown when kiosk mode is not enabled. Not sure what else i need to do, please help.
Hello, I'm trying to connect SOTI to an email in my office365 environment in order to set up a "send from" address for signal notifications. I'm having some issues and I would like some help trying to figure out what I might be doing wrong. I have SMTP Auth enabled on the mailbox I'm trying to send from. Microsoft's documentation insists I use TLS 1.3 or 1.2 as authentication especially because Basic is depricated but the option isn't available (or naming isn't consistent). At this point I've used every authentication method with SSL on and off, both office smtp ports (587 and 25), and a few different usernames/passwords and still nothing. Any help would be appreciated! Thanks, Andi
Hi Everyone, I hope you all had a great start into the week. I am searching for a solution to display a QR or other type of barcode in the starting page of a lockdown. We want to use a barcode instead of the device name to identify the devices. At the moment there are stickers on the outside of the device but in an industriell environment the devices often loose the stickers. Any idea how to do this? Thank you very much.
Hello, We are creating an APK package using the /packages/v2 API and setting: "FileFlags": "DoNotUninstall" However, when the profile is uninstalled, the APK is also removed from the device, so the flag does not seem to be respected. We cannot verify the package configuration after upload because packages created via the API do not show the Files or Scripts tabs (see:https://pulse.soti.net/community/thread/c040ed8e-f711-4e4f-a90c-2f3ed380bed7). Is DoNotUninstall supported for APK packages created via this API, or is this expected behavior? Thanks.
Hi everyone, We are currently automating the management of profile permissions, but we can’t seem to find an official API endpoint for this. After reviewing how this is handled from the console, we noticed the following call, which appears to work: https://${HOST}/MobiControl/WebConsole/api/security/principal/catalogueItems/${PROFILE_REFERENCE_ID}/rights Does anyone know if there is an official API call for granting permissions to a profile, or if this endpoint is the correct and supported way to do it? Thanks in advance for your help.
How can I disable Google Play Protect? I receive a warning when installing apps from SOTI. I want automatic installation.
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