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On Android 15, Honeywell devices can no longer skip privacy or consent screens during Android Enterprise enrollment. Is this the same for other Android Enterprise OEM ecosystems, and therefore an Android Enterprise–wide restriction, not OEM‑specific?
Hello! We're currently experimenting with bluetooth connectivity with some of our devices but no matter what I try. The popup to confirm the bluetooth pairing never shows up. We're testing on a Zebra KC50 device in kiosk lockdown mode. What we're trying to achive is using Soti's own Settings Manager and from there pair different perephirals like a Zebra scanner and different brands of bluetooth keyboards. It can "pair" but it never completes the pairing process as the bluetooth pairing popup doesn't show. The settings manager has access to turn on/off bluetooth, scan and pair. Then we're also using Zebra OEMConfig powered by MX which we have enabled pairing popup from but the popup never actually shows on the device while in kiosk mode. Any advice on how to solve this or if it is possible?
Hi all, I would like to update Zebra TC77s via a file sync rule linked to a dynamic group in SOTI. I've done this in the past by setting the rule to "download from server" and entering the filepath into the "Server File / Folder Name" field. This is not possible to me as of now, as the rule expects me to use %ROOT% before the actual filepath. The MobiControl Version is 2025.1.2.1007, I last created a filesync rule in January, without this problem. All old filesync rules still work, there are 18 rules active right now. MobiControl was last updated in February, from Version 2025.0 to the mentioned 2025.1. After the update we tested only the functionality of the already present rules, not the creation of new one. The server is set up in a way, that Windows and all the programms are on one disk (C) and all data is on the other (D). For some reason I can't upload images to this discussion so I will just describe it further. Under "File Settings" I am selecting "Download from Server". The field "Server File / Folder Name" is prefilled with the input "%ROOT%". When deleting the input the field gets a red egde and is marked "Required". The inside of the field now states: "Use "%ROOT%\" followed by path". The path used before was D:\Folderexample\Folderexample\, when I enter this after %ROOT%\ (like this: %ROOT%\D:\Folder\Folder\) I get an error while saving the profile. The error is quite generic: ERROR, Could not update 'A14_HEL_FULL_14-38-04_LAN' policy. The path behind %ROOT% is "C:\MobiControl", I have tested this folder and it works, but sadly this is no option, as I mentioned above we split data and OS/programms and the OS disk is quite small. Can I somehow change the default ROOT without moving or updating Mobicontrol?I have found a draft for the new 2026 Version (Link: SOTI MobiControl Product Support) but I just don't understand why this worked before with our current version and the ones before.
We are experiencing issues with ipads not keeping their configurations perodically without any sort of cause. Apps will disappear and authentication issues occur. Log files aren't providing any useful information. Any assistance or shared knowledge of this beviour would be appreciated. thanks
We need to push an esim to a remote iphone but only have the LPA string from the QR code. This conntains the eSIM server URL but also some activation details. Is it possible to push this to the device using the Update eSIM Cellular plan option?Would I paste the whole string or just the server URL?
Hello dear SOTI users, Is it possible to add a script to the Kiosk screen as a button? We would like the user to be able to manually trigger the script whenever needed. I would appreciate any insights or recommendations from those who have experience with this setup.Thank you in advance.
Hello Everyone,When connecting remotely to Windows and Android devices, can I enable a user accept prompt before the connection is established? I would like the user to approve the connection instead of allowing direct access.
Hello, Is there a solution that allows the agent to go online without entering a PIN? Device = Zebra OS = A14 Thanks
I've just begun my Zero Touch journey and I'm unclear on this. I have enrolled 4 devices in Zero Touch and set my Soti configuration as default and all device are showing MobiControl and the current config. I've only copied the config settings from Soti's support site and I don't know/can't find anything more on the subject from Soti's docs. The problem is, when I factory reset the phone it doesn't pick up on the Soti enrollment which is what I am expecting/want. The phone just sets up without the MDM.
Hi everyone, Is there any way to execute and export MobiControl reports via an API? Regards.
When using the signal-based policy, I encountered several issues and hope to get answers: When selecting Managed Device as the type, choosing an attribute with the trigger condition set to Send Message or Alert, and configuring it to activate immediately, the alert or message is still not received right away even if the condition is triggered. Sometimes it takes several hours or longer to arrive. What is the reason for this? Also, emails are hardly ever received. When selecting types such as Configuration Profile, Policy, User Role, etc., no response occurs no matter how the settings are configured. How exactly are these options used?
This was posted by me some time ago and we are having the same issue, I referred someone here and all we get is the question and can't see any of the replies. Pulse | Community Support. Any suggestions?
Dear community can you help me ? I try to add the terminal devicename using the Android LockDown template. Ideally the devicename should be positioned near the ip address
Hello, I need your support on a matter. Is it possible to see the name of the Zebra printer that the TC15 device is connected to via Bluetooth in the SOTI MobiControl console? I saw that this information is supported in the documentation; however, I could not see any information about the connected device in the console. Is there a different setting or method that I should check for this? Thank you in advance for your support.
Hello, I noticed that Database servers are using a lot of memory Utilization 96% always. Why do Database servers use a lot of memory? and how to fix it Thanks! I use SOTI Mobicontrol 15.3
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