No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hello, until now we used the barcode from this thread Pulse | Community Support to enroll non-GMS Zebra devices in China, which worked well. However, with MX14 it does not work anymore. Is there a new code or is there a describe how to create one by ourselves? We tried to create one following WS50: Registrierung bei SOTI MobiControl mit StageNow, but still does not work. Best regards, Eduard
We're in a transistion to get off the Honeywell Enterprise browser to Soti Surf. We're working with SAP IT's mobile with SAP Netweaver in front of it. We're not allowed to have double sessions active. So when a user picks op an new scanner and tries to login. We get a message to log off the old session on the first scanner. Despite of all, the logoff isn't working, the session won't cut off. This is working within the Honeywell Enterprise Browser. Any tips or tricks I can suggest?
Hello. We have configured Microsoft integration on our Soti Mobicontrol on-prem instance last year. Integration was done straight up from the Mobicontrol console, following SOTI's documentation. Since the end of the last month, we have this integration in error state. Checking intune adiministration, partner status is in Connection lost status. We checked the Soti enterprise apps on our tenant ( SOTI MobiControl Device Compliance and SOTI MobiControl App Protection) Both have the right permissions. I assume it's about cert/secret client expired. Since these apps are not in app registrations, we cannot renew them (or maybe i missed something?) I have an open case with Soti for this, but wanted to check if someone else had this issue, or if someone knows a fix for this. MC version: 2025.1.2 Thanks in advance.
Chrome Browser Cloud Management Manage Chrome browser from a single, cloud-based Admin console, across all your Microsoft Windows, Apple Mac, Linux, iOS, and Android devices at no additional cost. Enforce 100+ Chrome policies for all users who open Chrome browser on a managed device. These are the same policies that can be managed with on-premise tools like Windows Group Policy. Users don't have to sign in or have Google Accounts to receive policies. Block suspicious extensions across your organization and do other common IT tasks. View reports on Chrome browsers deployed across your organization, including each browser's current version, installed apps and extensions, and enforced policies. Setup steps Sign up for Chrome Browser Cloud Management Enroll cloud-managed Chrome browsers Enable Chrome browser reporting Set policies for enrolled browsers Requirements Chrome browser for Windows, Mac, Linux, Android, and iOS platforms. Chrome Browser Cloud Management maintains compatibility with the most recent 12 versions of Chrome browser. Ensure that Chrome components, such as Google Update, are not modified or disabled. Chrome installations that are not using the default configuration will not be supported, as this could lead to unexpected behavior. Full Chrome Enterprise and Education can be found here: Link-to-Google Enrollment Chrome Browser in SOTI Mobicontrol Android:Step 1: Generate the enrollment token In your Google Admin console (at admin.google.com). Generate an enrollment token. See Generate enrollment token. Copy the token to use in step 2. Step 2: Assign the enrollment token to Chrome browser Sign in to the SOTI Mobicontrol console. At the top left, click the Menu icon and select Policies. At the top right, click New App policy. Select AndroidAndroid Enterprise. Name the policy. Click the Apps tab. Click the + button to go to the apps table. Check the box next to Chrome. Click the gear icon next to Chrome. In the navigation menu, click Managed App Config. Toggle the button to turn on a managed app configuration. Search for the Enrollment token policy in the list. Enter the token generated in step 1. Click Save. Click Add. Click Save and assign. Choose the assignment policy you want and click Assign IOS: In your Google Admin console (at admin.google.com). Go to Menu Devices > Chrome > Managed browsers. If you signed up for Chrome Browser Cloud Management, go to Menu Chrome browser > Managed browsers. (Optional) On the left, select the top-level organization. Or, select the organizational unit where you want to generate a token that will enroll browsers directly to that specific organizational unit. For information, see Add an organization unit. At the top, click Enroll.Note: If this is your first browser enrollment, you are prompted to accept the Chrome Browser Cloud Management Terms of Service. Under Downloads, click Appconfig File. The downloaded XML file contains the enrollment token. Click Done. Sign in to your SOTI Mobicontrol Upload the XML file to the app at the Application Policy. Push the profile to iOS devices. It might take up to 24 hours for data about enrolled browsers and the browser reporting information to be updated in the Admin console! Windows: Powershell Script:$token = "ENROLLMENT_TOKEN" try{$path = 'HKLM:\SOFTWARE\Policies\Google'if(-not (Test-Path $path)){$status = New-Item -Path 'HKLM:\SOFTWARE\Policies' -Name 'Google'}$path = 'HKLM:\SOFTWARE\Policies\Google\Chrome'if(-not (Test-Path $path)){$status = New-Item -Path 'HKLM:\SOFTWARE\Policies\Google' -Name 'Chrome'}$status = Set-ItemProperty -Path $path -Name "CloudManagementEnrollmentToken" -Value $tokenWrite-Host "Execution successfully completed"}catch{Write-Output $_.Exception.Message}
Hello, im trying to implement SOTI MOBICONTROL as my only EMM/MDM on Google Workspace Admin, the Google Team showed me that I only need to activate MOBICONTROL as a Third Party EMM and get a token to use in enterprise binding, but after all is done my enterprise email cannot syncronize, even with everything done by the book. Can someone help me out with this task?
I'm trying to retrieve the last location information using the SotiMobiControl API. I am wondering how the information can show in the map widget in soti snap not just the json. Is there any way that i could use to show the last location information of devices as a map not just json?
Hi all together, we are planning to upgrade our MobiControl environment to version 15.5.2 and would like to use the new feature "Conditional Access" for our O365 applications. I am asking myself, what happens with COPE enrolled devices (or BYOD devices) which both contain a work profile and a personal space. After synchronizing the device details to Azure, will a user be allowed to connect to O365 from his personal profile? Does anybody know?
Hello, Is it possible to generate a cloud alert (or something similar) to a specific email adress, when a device logs: Warning - Inaccurate device date-time detected (Time reported: 6/13/2022 6:36:19 AM) Just like in this topic (https://discussions.soti.net/discussions/how-to-make-zebra-tc26-device-sync-time-regularly), we are experiencing problems with Zebra TC26 devices running on Android 10 and 11. Their date-time settings are being switched from automatic to manual and then slowly running out of sync with the actual date and time, without any real apparent reason. We are discussing the issue with Zebra, it seems hardware or firmware related. In the meantime, an alert to our own support team would greatly help us deal with these issues proactively, instead of having to wait for the end user to complain to us about it. I can't seem to find any setting under Device Events that relates to a device log. We are running MobiControl version 15.5.0.1021, Android Enterprise (device owner) MobiControl agent version 15.1.4.1058 is installed on the devices. Any help is greatly appreciated, thanks in advance.
Hi everyone, since there's no possibility to configure native VPN on Work Profile devices (COPE), we let the users configure their VPN settings on their own. We are pushing a device certificate via MobiControl. On fully managed (COBO) devices, the user is able to select this certificate in the VPN settings. Unfortunately, the user cannot do this on COPE devices, because the work profile has its own certificate store where the user doesn't have access to. Does anybody know how we can solve this problem?
I am using the below script to get the token from the mobicontrol api but it keep giving me Invalid Client error or Bad request. what could be the issue? I am using the correct clientid and secret and my credentials are also correct as I am able to login to the portal. Your help will be highly appreciated. $MCUsername = "MobiControl username goes here" $MCPassword = "MobiControl Password goes here" $MCFQDN = "MobiControl FQDN Goes here" $ClientID = "MobiControl API Client ID Goes here" $ClientSecret = "MobiControl Client Secret Goes here" # You may want to figure out a way to encrypt the Password and the Secret, that's best practice $IDSecret = $ClientID + ":" + $ClientSecret $EncodedIDSecret = [System.Convert]::ToBase64String([System.Text.Encoding]::ASCII.GetBytes($IDSecret)) $Body = @{} $Body["grant_type"]="password" $Body["username"]=$MCUsername $Body["password"]=$MCPassword $Header = @{} $Header["Authorization"] = "Basic " + $EncodedIDSecret try { $response = Invoke-restmethod -Uri https://$MCFQDN/mobicontrol/api/token -Method POST -Headers $Header -Body $Body } catch { $($_.Exception.Message) } $Token = $response.access_token Write-Host "My MobiControl API Token is: $Token"
Good afternoon, we have managed teams in Android Enterprise, being in the field the settings / configuration are blocked, when configuring a screen lock and restarting or turning off the equipment, the android system no longer loads, in some cases the screen flashes and it cycles the restart and in others it throws the unstable system pop-up window and it has to be restarted from the factory, the computers no longer recover until they are formatted. Console version 15.3.1.1151 Do you have any solution or similar cases? Greetings.
I would like to download the latest 14 agent but I can't using the soti.net or other websites suggested earlier. We are on 14.1 and I have tried the newest version 15.1 but there are some bugs I am not comfortable with in the Webconsole (APIs aren't reporting currectly, etc). 2nd question is the easiest upgrade path for the agents either on Soti WebConsole or Honeywell EP (Honeywell devices of course).
I know this is more for Honeywell but the Thor VM3A is dropping WiFi during provisioning of a clean device. I am able to reboot once, let the process fail as it drops wifi again before it grabs the Soti APK, and then click on manual setup and it finishes provisioning. It is weird as CT60 and CK65 are clean as possible.
Things to note: - Android Enterprise Enrollment - Android Work Managed Profile - Gsuite Emails Was wondering if this possible. We have fleet workers have a phone and we usually have them download the "Google Apps Device Policy" which we have deployed already onto the phone. We use a generic gmail login to setup the phone. There is a limit to how many devices can be using one gmail account. A new device being setup will kick out one of our fleet members and we have them sign into their work emails and authenticate so they can get updates via playstore and use google maps. The issue seems to be on work managed devices doesn't prompt for "Android Device Policy" which is what google is fully transitioning to in January 2021. Is it possible to have both fully work managed device also have a work profile or should all fleet members be switched to "Basic" mobile management for all fleet members. What is the best approach?
Hi, Would it be possible to run an .sh file from the Linux Lockdown? The question rises mainly because we have an application that starts by running an .sh file, but being able to start scripts from Lockdown, could also come in handy in other situations. Our current environment is 15.4.1 Thanks in advance for any help.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
