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Runtime Permission Auto-Grant Failure (“Disabled by Admin”)

SOTI MobiControl fails to automatically grant the runtime permissions required by the app during installation. The permissions are then shown as “Disabled by Admin,” which prevents the app from pairing successfully.

Article | August 17, 2026

GetLogLevels and SetLogLevels APIs Retired — Deprecated in 2026.0.0

The deprecated `GetLogLevels` and `SetLogLevels` APIs will be retired in SOTI MobiControl 2027.0.0. Migrate to `GetLogLevelConfigurations` and `SetLogLevelConfigurations` to manage server log levels.

Article | August 11, 2026

"Black screen" appears when entering SOTI Snap Lockdown Mode after upgrade to 2026.1.1

Users upgrading the SOTI Snap Device Agent from 2026.0.0 or 2026.1.0 to 2026.1.1 may encounter a black screen before the device enters Lockdown mode.

Article | August 10, 2026

SOTI Snap Device Agent initialization stalls after upgrade to 2026.1.1

Users upgrading the SOTI Snap Device Agent from 2026.0.0 or 2026.1.0 to 2026.1.1 may observe the "Setting things up" screen remaining on the device instead of automatically launching the Lockdown App when the device attempts to enter Lockdown mode.

Article | August 10, 2026