Discover the latest advancements in mobile technology with insights from SOTI and industry experts.
Resolved remote upgrade failures from the SOTI Connect web console, strengthened security around database backup/restore and ZIP extraction to prevent malicious paths, fixed an issue that could expose provisioning credentials in diagnostic logs, improved clustered REST Protocol Adapter behavior, and addressed printer connectivity and certificate/apply-settings problems across Epson and SATO/Bixolon models.
Resolved issues across device management, including agents and devices staying offline or failing to reconnect, incorrect actions on Windows and Android, enrollment and authentication failures, problems updating policies and app deployments, misleading health/error messages, and console/UI glitches, plus improved reliability for logging and searches.
Microsoft is deprecating RC4 encryption for Kerberos authentication in Active Directory. Customers should validate their SOTI MobiControl deployment before disabling RC4 to confirm that authentication and enrollment workflows continue to operate correctly
This article describes an issue in which some Windows Modern devices fail to upgrade the Windows Modern Agent after upgrading SOTI MobiControl from 2024.x to 2025.x, and provides the cause and resolution.
11:24
In shared device environments, one device often supports multiple roles. From store associates and managers to warehouse workers and delivery drivers. But how do you ensure every user gets the right apps, the right experience and the right level of control? In this video, you'll learn how to design custom Lockdown experiences using SOTI Snap, creating dynamic, role-based home screens that adapt to each user and real-world conditions. You'll Learn How To: • Create Lockdown screens in SOTI Snap • Design pre-and post-authentication home screens • Build role-based experiences for different users • Add and manage apps from SOTI Snap, SOTI MobiControl, and Google Play • Design conditional Lockdown screens • Use shared media and customization tools for consistent design With SOTI Snap, you can create clean, distraction-free interfaces that enhance user experience, improve security and simplify device management. #SOTISnap #SOTIMobiControl #Lockdownapps #Androidkioskmode #customhomescreenAndroid #devicepersonalization #enterprisemobilitymanagement #EMM #MDM #SOTIONE
08:12
Learn how to configure SOTI ONE Lockdown Analytics in SOTI XSight and turn real-time device usage data into actionable insights. In this video, you’ll see how SOTI XSight brings visibility into how your shared devices are actually being used. Whether workers are logging in on time, launching the right apps, staying productive or triggering Conditional Lockdowns, such as low battery, geofence violations or out-of-contact events. We’ll walk through how to: • Create a SOTI ONE Lockdown Analytics profile in SOTI XSight • Configure Active Usage rules to define what “active” means in your environment • Analyze worker activity, app usage, authentication patterns, device idle time and Lockdown events With SOTI ONE Lockdown Analytics, you can identify idle devices, understand login behaviors, verify that your home screens and apps are being used as intended and catch operational issues before they disrupt workflows. #SOTI #SOTIXSight #DeviceMonitoring #ITOperations #UEM #DeviceManagement #ITAdmin #EnterpriseMobility #RealTimeInsights
05:29
Unauthorized device features can introduce security risks, impact compliance and expose sensitive business data. With Feature Control in SOTI MobiControl, organizations can restrict device functionality and enforce policies to keep Apple devices secure and productive. In this video, you will learn how to: • Create and configure a Feature Control profile for Apple devices • Manage device functionality, applications and media content restrictions • Assign Feature Control settings to Apple devices using a profile #SOTIMobiControl #AppleDevices #FeatureControl #DeviceFeatureControl #MobileSecurity
Improved policy and profile delivery performance as devices move between groups, fixed mandatory VPP apps not installing or updating, restored automatic VPP installs for supervised iOS devices, prevented 429 errors from Apple’s VPP, and fixed the Install button in the iOS App Catalog.
11:45
Are your shared Android devices truly secure or just restricted? In environments such as retail, warehousing and field services, devices are often shared across multiple users and roles. Without the right controls, organizations can face security risks, unauthorized access and inconsistent user experiences. In this video, you’ll learn how to configure Lockdown in SOTI MobiControl using a real-world scenario, so you can deliver a secure, role-based device experience that adapts dynamically to your operations. In this video, you'll learn how to: • Set up Authenticated Lockdown for role-based user access • Configure Conditional Lockdowns like speed, geofence, low battery and out-of-contact scenarios • Design and assign custom home screens tailored to different user roles • Enable NFC-based login for fast, passwordless authentication • Ensure devices stay secure and functional across changing real-world conditions Whether you're managing store associates, warehouse workers or field drivers, SOTI MobiControl Lockdown helps ensure users only access approved applications and content while keeping devices secure and compliant. By the end of this video, you’ll be able to deliver a personalized, secure and fully controlled device experience across your entire fleet. #SOTI #SOTIMobiControl #AndroidManagement #DeviceSecurity #EnterpriseMobility #MobileDeviceManagement #SharedDevices #FrontlineWorkers
08:25
Gaining insight into device performance, connectivity and usage is critical for managing large device fleets effectively. The SOTI XSight Agent enables real‑time data collection and powers key features that help you monitor, troubleshoot and optimize device operations. In this video, you will learn how to: ✔️ Understand what the SOTI XSight Agent provides and how it works ✔️ Generate the SOTI XSight Agent from the SOTI XSight console ✔️ Deploy the SOTI XSight agent to devices using profiles ✔️ Validate installation and ensure proper connectivity Start gaining real‑time visibility into device health, performance and usage to make informed decisions and improve operational efficiency. #SOTI #SOTIXSight #DeviceMonitoring #ITOperations #UEM #DeviceManagement #ITAdmin #EnterpriseMobility #RealTimeInsights
Fixed Lockdown sleep on SUNMI, MXMF dismissal after restart, password count reset, corrected landscape-tablet annotations during remote control, ensured policy updates run in sleep, resolved truncated screens on Rockchip rk3588s.
Fixed Lockdown sleep mode, aligned landscape annotations during remote screen drawing, auto-dismiss of loading screen after restart on Android 11 Zebra, reduced app policy sleep delays, and prevented crashes when enabling location permissions.
SOTI Connect now supports camera management starting with newly supported Hikvision cameras. Hikvision cameras can now be discovered, enrolled and managed via various properties and actions within SOTI Connect.
If SOTI.net is down, Android Enterprise enrollments using the static agent URL: http://soti.net/apk/ae2 may fail because the device cannot download the SOTI MobiControl agent APK during provisioning.
Google Enterprise bindings may expire after long-term inactivity. Customers must create a new binding and contact Google Support to request migration of apps and enterprise data from the expired binding to the new enterprise.
This article documents expected behaviors, configuration dependencies, edge cases, and common troubleshooting scenarios related to Windows Modern Application deployments.
With this new feature, administrators can now easily inject custom JavaScript into specific URLs within SOTI Surf for Windows to adjust rendering behavior or automate repetitive actions. This functionality empowers administrators to optimize web workflows such as autologin, screen navigation, or display adjustments without modifying the underlying web application. By enabling tailored script execution, organizations can streamline web-based tasks, improve usability, and reduce reliance on external browser tools.
The SOTI MobiControl Linux agent now supports remote control capabilities on devices running the Wayland display server protocol. This enhancement expands compatibility with modern Linux environments, enabling administrators to seamlessly access and manage devices using Wayland-based systems.
05:14
Managing file locations across different teams and environments can quickly become difficult without a clear structure. SOTI MobiControl introduces Flexible File Sync, helping you organize server locations and control how files are distributed. In this video, you will learn how to: ✔️ Define and manage root directories for file sync ✔️ Organize server locations for different teams or use cases ✔️ Improve governance and visibility across file distribution workflows Bring structure to file management, reduce configuration errors and keep your file sync environment clean and easy to manage. #SOTI #MobiControl #FileManagement #FileSync #DeviceManagement #ITOperations #UEM #EnterpriseMobility #ITAdmin
04:57
Managing scripts across multiple devices and workflows can quickly become difficult without structure and visibility. SOTI MobiControl introduces a centralized script management experience, giving administrators a single place to create and control scripts across their environment. You can now: ✔️ Access and manage all scripts from a centralized repository ✔️ Create and edit scripts using the built-in script editor ✔️ Reuse scripts across profiles, packages, and device actions ✔️ Track where scripts are used within your environment Improve consistency, gain better visibility and manage scripts more efficiently across your entire device fleet. #SOTI #MobiControl #ScriptManagement #DeviceManagement #ITAutomation #UEM #EnterpriseMobility #ITAdmin
05:04
Unmanaged browsers can expose your organization to security risks, inconsistent settings and limited control. SOTI MobiControl enables centralized Safari management, giving IT teams the ability to configure, secure and standardize the browsing experience across Apple devices. In this video, you will learn how to: ✔️ Configure Safari management using declarative profiles ✔️ Create and organize bookmarks for consistent user access ✔️ Control and manage Safari extensions across devices ✔️ Customize browser settings such as cookies and homepage behavior ✔️ Enforce secure and compliant browsing across iOS, iPadOS and macOS devices Strengthen browser security, improve user experience and maintain consistent policies across your Apple device fleet. #SOTI #MobiControl #SafariManagement #AppleDeviceManagement #iOSManagement #macOS #BrowserSecurity #UEM #ITAdmin
Add an Enterprise browser shortcut using intent via CMD files to open a specific URL in the Enterprise Browser. The shortcuts created using the shortcut utility can not be added directly so this can be used as a workaround.
Improved overall performance, stability, and user experience through various bug fixes and optimizations.
03:30
Managing large numbers of profiles, policies and other artifacts can make it difficult to stay organized. Labels in SOTI MobiControl help you group and manage items efficiently, making it easier to find what you need and maintain control at scale. In this video, you will learn how to: ✔️ Create labels to organize profiles, policies and artifacts ✔️ Apply labels individually or in bulk across multiple items ✔️ Filter and quickly locate artifacts using labels Stay organized, improve visibility and reduce the time spent managing complex environments. #SOTI #MobiControl #DeviceManagement #ITOperations #UEM #Labels #ITAdmin #EnterpriseMobility
03:51
Managing deployments across profiles, app policies and file syncs becomes difficult when you don’t have a clear view of what’s running or what’s scheduled. The Deployment Command Center in SOTI MobiControl provides a centralized view of all deployment activity, enabling you to monitor progress, identify issues and maintain control. In this video, you will learn how to: ✔️ Track deployment progress across devices in real time ✔️ View scheduled and ongoing deployment jobs ✔️ Filter deployments by status, device group, or type ✔️ Resolve scheduling conflicts and manage updates effectively Gain full visibility into your deployment activity, reduce confusion and keep updates running smoothly across your device fleet. #SOTI #MobiControl #DeviceManagement #ITOperations #Deployments #UEM #ITAdmin #EnterpriseMobility #Automation
