There's a new home for Articles. Find Articles on Our Product Support Page.
Having an issue with keeping the ZQ521 printers connecting to our SOTI Connect instance with MQTT The printer show either a "Connection State Uknown" or "Device not Reachable" This the log output from one of the ZQ521 printers, it initially connects but the connection the imediately closes for some reason [12-17-2024 18:16:10.640][Info][00010038][mqtt1] Server certificate verify ok[12-17-2024 18:16:10.675][Info][0000101B][mqtt1] Successfully connected[12-17-2024 19:59:25.092][Error][0000130A][mqtt] Network link lost[12-17-2024 19:59:25.096][Info][00010039][mqtt1] Connection closed[12-17-2024 19:59:25.098][Info][0000100F][mqtt1] Waiting 79 seconds before trying connection[12-17-2024 20:00:44.218][Info][00001006][mqtt1] Waiting for an IP address[12-17-2024 20:04:23.093][Info][00001006][mqtt1] Waiting for an IP address[12-17-2024 20:04:28.573][Info][00001006][mqtt1] Waiting for an IP address[12-17-2024 21:18:18.500][Info][00001006][mqtt1] Waiting for an IP address[12-17-2024 21:18:21.885][Info][00001006][mqtt1] Waiting for an IP address[12-17-2024 21:18:25.106][Info][00001006][mqtt1] Waiting for an IP address[12-17-2024 21:50:08.291][Info][00001006][mqtt1] Waiting for an IP address[12-17-2024 21:50:11.758][Info][00001006][mqtt1] Waiting for an IP address[12-17-2024 21:50:15.097][Info][00001006][mqtt1] Waiting for an IP address
How to see new devices (Zebra ZT 231) in SOTI ?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points