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Hi all, want to ask about this update regarding APNS : Apple currently provides two endpoints for the Apple Push Notification Service (APNS): the original APNS endpoint based on a binary TCP protocol (hereafter referred to as “legacy APNS”) and a newer APNS endpoint based on the HTTP/2 communication protocol (hereafter “modern APNS”). On November 1st, 2020, Apple will discontinue the legacy APNS in favor of the modern APNS. All versions of SOTI MobiControl released to date have leveraged the legacy APNS. The discontinuation of the legacy APNS means that this change by Apple will impact all customers using SOTI MobiControl to manage their Apple devices. As of November 1, 2020, customers will no longer be able to manage existing iOS & macOS devices or enroll new ones without upgrading their version of MobiControl. SOTI will issue Maintenance Releases for SOTI MobiControl v14 and v15 in order to support the modern APNS and avoid any service disruption. SOTI MobiControl v15.2 and higher will support the modern APNS and will not be affected when they are released. Recommended course of action for affected customers Customers running SOTI MobiControl 14.x or lower should upgrade to 14.5.1, which will be released in late May / early June, 2020. Customers running SOTI MobiControl 15.0.x or 15.1 should upgrade to 15.1.1, which will be released in late May / early June, 2020. Customers running SOTI MobiControl 15.2 or higher do not need to take any action. For now my client used 14.4.1 version, if they plan to upgrade the version to 15.1, is APNS problem is solved for them? Thanks & regards, Randy
I can install the Enrollment Profile without issue, but when I go to actually enroll a MacOS Catalina device I get this error. I've tried it on three different systems so far today and all give the same error. It says: Profile Installation Failed. The profile "MobiControl Device Enrollment (net.soti.mobicontro.enrollment.phase1:uuid-here)" could not be installed due to an unexpected error. <NSCocoaErrorDomain:3840>
Specifically looking for documentation on how to deploy .app packages as well as .dmg and .pkg. Thank you.
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