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Hi! I got some Elo Touch(Model: Elo-i2-10Val) where it was wanted that I enrolled these into SOTI MobiControl and enrolled some software on them. First of all i tried setting up a rule which included the Elo Touch in the "MobiControl Agent Selection", with this is seems like it don't find an Agent(which is logical for my next observations). Futher I tried a couple of the Agents from https://docs.soti.net/mobicontrolagentdownloads/ and when enrolling with one of these the unit gets enrolled(so it passes the HW-check), but in the Device Groups it appears as "Agent not compatible". Any which have any ideas regarding this? Might it be that it isnt compatible to the server-version? I see that the current server-version running is: 14.2.2.1170 Br. Anders Kvisvik FARA
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