Community - SOTI MobiControl

Community - SOTI MobiControl

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  • 0 votes 3 answers

    new iOS app cannot be installed Solved

    Hello, Our new private application has been accepted by Apple's App Review team. Initially, everything seemed fine through Soti's dashboard when we "purchased" the application and added it for mandatory installation on our company's iPads. However, the app is not installing automatically, and when we attempt to install it manually via the "App Catalog" app, we receive an error message in a pop-up. In French, the error message reads, "L'application n'a pas pu être installée. Contactez votre administrateur," which translates to "The application could not be installed. Please contact your administrator" in English. We have attempted to locate relevant logs for further investigation but have been unsuccessful thus far. Upon inspecting the App Catalog, we noticed that it appears to be a webpage, with the URL "soti.our-company.be." Could this be the place to search for additional details regarding the error and gain a better understanding of what is causing the issue?

    SOTI MobiControl
    2 years ago

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