Community - SOTI MobiControl

Community - SOTI MobiControl

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  • 0 votes 3 answers

    Unitech EA660 USS scan engine stops when enrolled in Mobicontrol

    I have a Unitech EA660 test device that as soon as I enroll it in Mobicontrol the scanner stops working. All the system apps disappear so I cannot even go in and start the USS scan engine to get the scanner to work. I am told that the latest plug-in should resolve this issue but it is not. I am working with Unitech and have a ticket in with Soti, just looking to see if anyone else out there has had this issue and gotten a solution while I wait. I have tried using Mobicontrol stage programmer per this article, adjusting the agent version and changing the system app line to true but it has not resolved the issue either. Device is running Android 13. Installing Android Enterprise with agent version 2025.1.0.1126 and plug in vesion 1.19.2.118.

    SOTI MobiControl
    6 months ago

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