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  • 0 votes 7 answers

    Google Play Using Large Amounts of Data

    Hello, At my company we are upgrading to Samsung Tab Active 3s on Android 12 enrolled as Android Enterprise.  As of late, I've noticed a large amount of data consumption on these tablets.  The issue is that we are on a limited monthly plan (1Gb a month) delivered by a hotspot we connect to via wifi and I've already had four tablets deplete the data due to Google Play activity (so a month's worth in 6 days or less). I have disabled updates to apps via Google Play via feature control, which appears to be effective.  I initially thought this was based on the updates being sent by Samsung to update the OS but I can see that the data consumed there is listed separately.  I contacted support and they suggested disabling background data, which has helped, but Google Play still used 276Mb just yesterday.  I'm unable to figure out what is causing the amount of data consumption and am not used to this behavior as the majority of my fleet is using older Tab A T-350s on Android 6.0.1. Is there a way to see what Google Play is doing that is causing the data usage to be so elevated? If you have any ideas for me to try out or need more information to assist, please let me know. Perhaps this data consumption should be expected on newer devices and I should look into increasing the amount of data purchased per month, although I'd like to avoid that if possible.  Thanks!    

    SOTI MobiControl
    3 years ago

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