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Hi everyone, I have around 200 Samsung A01 devices enrolled to MC. To prevent upgrade to OS 11 (in 11, RC will turn to Remote View), i applied script to block the OS update. After that everything going fine, but unfortunately today i found out around 60 devices got upgraded AE agent 15.0.0.1110 and that cause RC function turn to Remote View only. Even though the device running on OS 10. Is there any way to downgrade AE agent (14.5.5.1023) to all devices affected? RC function is crucial since my client use it daily to assist sales force in their daily activity. Thanks & regards, Randy Saputra
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