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We are using Zebra TC70x GMS devices running Android 7.1.2 and 8.1 with MobiControl using work Managed device and Lockdown Mode.The devices are connected using WiFi and with Secure Pulse VPN to connect to our network. We use Managed Google Play applications and app config to get the for automatic app installation and configuration. We also have Always On VPN enabled, we have set net.pulsesecure.pulsesecure in Feature Control, Always On VPN settings.We face two issues:- Always On VPNIf we enroll a new device or move a device between groups without and to Feature Control (and Always On VPN) enabled, Always On VPN connects automatically. But if we reboot the device it won't connect and go Always On (manually clicking connect works).After a reboot and the device going into Lockdown Mode, we can see a Secure Pulse icon in the notifications bar showing the VPN service is running. A couple of minutes later another icon is added showing a user certificate error message (unable to access users security certificate). Again, clicking Connect manually works.- Device offline with Always On VPN setting enabled in Feature ControlWe are unable to contact devices in groups with Feature Control / Always ON VPN enabled. In the MobiControl app, Agent status blinking Connected/Disconnected. Switching from Lockdown Mode to Admin Mode works, Agent status is Connected.If we move the device to a group without Feature Control / Always On VPN the device is connected, the same goes even if VPN is manually connected. This to me confirms the offline issue is related to Secure Pulse Always On VPN and MobiControl.We have allowed VPN traffic based on the recommendations below. MobiControl Deployment Server Note: For deployments with multiple deployment servers, for caching purposes. Binary 5495 MobiControl Management Server Binary 5494/5495 Google Play HTTPS 443 Remote Control Binary 5494 MobiControl Console Remote Control HTTPS (web sockets) 443 Agent version: 13.7.2 Build 1015Thankful for any ideas how to approach these issues.
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