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I am integrating the Cisco Secure Client on my Honeywell CK67 handheld scanner (Android edition). We created a profile for this device that will install Soti Mobile and also the Cisco Secure Client with the initial VPN settings needed for it to connect. All of this is working and the device can connect to our VPN and work as expected. However, the VPN-connected scanner in MobiControl is not showing as online and available (greyed out). In this state, I cannot monitor or remotely connect to it. I am sure a setting in the Secure VPN Client configuration will enable this, but I cannot find it. This is our last step in configuring these devices. Any help is appreciated.
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