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I have been having an issue that I hope the minds here can help with. We are using Mobicontrol Cloud and have been having issues since version 11 (we are now on 14.1) in which we find that we don't reliably get all the specified data from each device, even when they are online continuously, and I think I know why but would like ot hear your thoughts and opinions. We are probably trying to hard to get as much data as possible instead of just what is needed (of all the data we can specify in the collection rule we ope to NOT select only 4 parameters, and I think we are trying to grab it too frequently (20 minute interval). It seems like the 20 minute interval may not be enough to upload each manifest before the the schedule starts collecting again, this assumes that the collection is set up as a round-robin: connect to Device A, upload all that is there to take, connect to Device B, gather that data...and so on. I think we may benefit from taking the following steps: -Reduce the individual items that we collect to only what is needed -Set up different collection rules and stagger them. Our single most important data to get is Location, so we could have a collection rule just for that and make sure it takes place on a schedule to avoid conflict with any other collection rules. Does anyone know if each rule gets its own thread when it executes? I'd like to understand if we can collect the same data if we simply break it up into smaller chunks per rule/schedule, or if it is too much data to collect in the current time interval (20 minutes) and we need to consider going to 30 or 45 minute schedules. Thanks!
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