Community - SOTI MobiControl

Community - SOTI MobiControl

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  • 0 votes 4 answers

    Issue opening files in lockdown mode

    Weird one. Using Soti MobiControl 15.2.6.1006, Android Enterprise with agent 15.0.0.1110 in lockdown mode. We use an app that downloads a PDF file but can't open it, we get "No application available to view this file type". The app has storage permissions and downloads the file and then tries to open it and fails. When it downloads the file, its name is a date/time and no file extension. There are apps installed to handle PDF files. When I looked into it I thought it could be because the file doesn't have an extension but when I reset this device and set it up again without mobicontrol the app works correctly and opens the very same PDF file with no extensions Any thoughts? Don't know much about Android development, the key might be finding how does Android handle a request to open a file without an extension? Could it be through a system app that is not available under lockdown?EDIT: the PDF apps are whitelisted under lockdown.

    Android
    4 years ago

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