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Hi, We deleted the archive db by mistake after upgrade. Now whenever we try to access the logs of a device from the webconsle, it throws an and no logs show up. Please suggest, how to fix this. ************************************************************************ Exception: Invalid object name 'MobiControlDB_Archive.dbo.MainLog'. ************************************************************************[SqlException: Invalid object name 'MobiControlDB_Archive.dbo.MainLog'.] at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) Regards, Dheeraj
Hi. I have a trouble with using remote control on my device. It seems that is fully suported by device but, when I'm trying to connect, it doesn't work. I've tried using html version and with plugin. Both of them just disconnect from device. Here is a information about my device: Plataform Android PlusOS version 9Manufactor samsungModel SM-G398FNAgent version 13.5.0.1677 (ELM)API compatibles SamsungMdmV57, Samsung RC v1, 835 OEM version PPR1.180610.011.G398FNXXS4ATB5Android API level 28Security level Android patch 2020-03-01 Log when I`m trying to connect: 2020-04-01 11:27:40 AM Remote Control session terminated2020-04-01 11:27:30 AM Remote Control session started Thanks!
Hi, I am trying to apply a profile to a TC75X Android+ device but I am having issues applying the profile and getting changes to apply on the device. I managed to get the device to apply the profile by removing it from the folder and adding it again but now any changes I make to the profile, nothing happens on the device and it just says "Pending Install". I just checked the Logs and we're receiving error message "Error message received from device (Internal storage decryption not supported)" This is happening on multiple devices.
I am trying to trigger an app to update an ini file. I can start the app via MobiControl script. The problem seems to be that when Android is sleeping, it seems to interface differently with the file system and it does not update the file. Is there a way to wake up the device before triggering the app? Any other suggestion would be helpful. MobiControl 13.3 on Zebra MC67s.
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