Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    MobiControl v13, Android Plus Clear App Cache

    Is there a way to script "clearing" the cache of an app by using Mobi. In the example, we need to clear the app cache of google Maps however the only way I know to do this presently is to go to settings, then app, then google maps and then click clear cache. This works fine for a few devices but I may need to do it for hundreds. Any suggestions?

    Android
    5 years ago
  • 0 votes 2 answers

    Device migration from SOTI 13 to SOTI 15

    Hi everyone! I've encountered with a quiet strange behavior of Samsung devices. When I'm trying to migrate my enrolled in SOTI 13 Samsung device(Xcover4s)  using script with few Writeprivateprofstring commands, after enrolling in SOTI 15, it wipes completely to factory defaults. My steps were: - In SOTI 15 SHA-1 is enabled for enrollment rule. - MobiControl agent is up to date. - SOTI 13 device profile is clean and with any rules or restrictions. Same in SOTI 15 - With Writeprivateprofstring I'm adding a certificate key, new deployment server, and device rule tag. - Restart agent and forcing to connect with Connect -f. How can I evade or disable wiping my device after enrolling? Thanks for your help

    Android
    5 years ago
  • 0 votes 6 answers

    Remote control not working on supported device Solved Locked

    Hi. I have a trouble with using remote control on my device. It seems that is fully suported by device but, when I'm trying to connect, it doesn't work. I've tried using html version and with plugin. Both of them just disconnect from device. Here is a information about my device: Plataform Android PlusOS version 9Manufactor samsungModel SM-G398FNAgent version 13.5.0.1677 (ELM)API compatibles SamsungMdmV57, Samsung RC v1, 835    OEM version PPR1.180610.011.G398FNXXS4ATB5Android API level 28Security level Android patch 2020-03-01 Log when I`m trying to connect: 2020-04-01 11:27:40 AM Remote Control session terminated2020-04-01 11:27:30 AM Remote Control session started Thanks!

    Android
    5 years ago

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