Community - SOTI MobiControl

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  • 0 votes 4 answers

    Apple BYOD Enrollment Issue Solved Locked

    Good Afternoon  I need to create a profile for enrolling IOS devices into soti 15.0.1.1181 and have ran into an issue when attempting enrollment. The server is also configured with an active apns and Apple business manager connection. The device i am testing with is an IPhone 8 running 13.4.1 I have Created a new add device rule and selected user enrollment Selected Local Accounts Added the apple id for the device i am attempting to enroll into the managed Apple ID box  Upon enrollment I then Download and install the first profile ok type in the apple id i had earlier typed into the managed Apple ID Box i then download and install the next profile  I am then prompted to type in the password for the apple id after typing in the password i then receive the following error Verification Failed - This Apple ID is not supported please try signing in with a managed Apple ID.  Can someone tell me what i am doing wrong! Thankyou

    iOS
    5 years ago

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