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I have deployed Samsung Galaxy Note phones for several years now, starting with Note 4 and now we have a handful of Note 9s in the field (we do equipment delivery, so I don't need the latest and greatest). I've noticed that when I click the Remote Control function in MobiControl's web interface, I can only view a Note 9s screen. I cannot actually interact with the screen as I did on Note 4-8. I can click the Home, Lock, etc. buttons at the bottom of the remote control interface, but anything "on-screen" does not respond to my mouse movements. These phones are geographically distributed, so I can't bring them in-house to make any config updates; only push out new updates from the Mobi console. How can I remote control my Note 9s? Is this just something that I have to give up on Note 9 and newer phones? Agent Version 14.5.5.1023 Android 10 Note 9 SM-N960U
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