Community - SOTI MobiControl

Community - SOTI MobiControl

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  • 0 votes 5 answers

    Enrollment Failed - Samsung Active2

    Hi All, I'm having some problems with our new Samsung Tab Active2. I have installed my Agent.apk file on the devices but when I try to insert the Enrolment ID - It just comes back with Connection to Server Enrollment failed. Please retry or contact your system Admnistrator I have both tried to connect through Enrollment ID and also with the Server IP addresses and Site Name and Rule Tag, but with same issue. I can ping the devices from the server, so they can see each other, And I have talked with our Network department and there are no restrictions for our WiFi network and Servers. We are running Mobicontrol  V. 13.4 The devices are only connected through WiFi and Special APN, They don't have access to anything ourside our network. Regards Matthias

    Android
    5 years ago

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