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I've read other posts about this but everything I've tried to this point hasn't worked so I figured I'd open this up to the community. Here is our scenario: MobiControl Cloud instance 15.3 Android Classic device agents 15.0.1.1051 We are using Sonim XP8 devices only. Devices are used in the service industry and are locked down via lockdown screen. Devices have no access to apps outside of what is displayed on the lock down page. Yes, I've tried Android Enterprise but it doesn't work for our environment. Especially the remote assistance part where permission is required. Before Android 10 we were able to roll out APKs and silently install without issue. As we are all aware, when running some apps for the first time, users will be prompted for Location, Storage, Camera, etc. access before use. The problem is, when the device is Locked Down, users can't accept those permissions. Device admins must unlock the device, accept the permissions then lock the device. But even if the user could accept these permissions, they may tap the wrong answer making the apps useless, especially when it comes to location. How do we work around this? It is imperative that when we add or update apps, that our technicians can pick up their devices and get to work without having to deal with prompts and unlocks. If anyone can shed light on this, it would be greatly appreciated. If possible, I'd like to keep answers limited to the SOTI environment only without having to introduce 3rd party solutions mixed in.
We are taking on a ne group of devices which are currently on Airwatch. The customer does not want to do any interaction with thedevice to enroll Mobi. They want to setup a package on Airwatch and then have teh APK auto install and activate all options required. Basically they don't want the device user to have to be involved in anyway, There are 2 parts to this.1. Creating a package on Airwatch that will install the mobi apk (Samsung ELM). I believe the best way for this may be using the .apk and the .ini. We don't currently have access to or any experience with Airwatch so that is probably not a question for here.2. Have the apk launched from Airwatch and then run through the install process. We can't have any questions from either the os or the app. Using the .ini this should eliminate the need to input the enrolment id. We still have to accept all permissions and run though a lit of settings on the device. Is there any way around this so that the apk will install, pickup what it needs from the ini and just run and activate silently? Can anyone help with either part but really part 2. Please and thank you. EDIT: We are using Android Plus classic, not enterprise.
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