CT60 - WiFi connection cannot be maintained during staging Solved Locked

Dear Soti community, since about 2 weeks I have trouble to install new devices. I use the same WiFi settings since about 6 months. I also talked to my colleagues from the internal IT network department - "They changed nothing at the WiFi infrastructure." My setup: Test-System - SOTI MobiControl 15.1.3.1021 - Agent: 14.1.5.1059 Prod-System - SOTI MobiControl 14.3.2.1171 - Agent: 14.1.5.1059 Here are some infos about my test devices:- Honeywell CT60 (Brand new device and already existing device9- Android 8.1 Build 129- Android 8.1 Build 180 Device Config (both staging profiles): As I said - I use this settings for about 6 months. After scanning my barcode, my normal device settings are applied first. After that a "Wait for network" task is running. Here is the problem: Sometimes the CT60 device use the connection for about one second and disconnect form the WiFi connection. Then the device is retrying to download the device agent again and again... 2nd scenario: The WiFi connection will be not established. In both cases the WiFi symbol is briefly displayed in the upper right corner and then disappears. However, as soon as I manually configure a device and also manually enter the WiFi settings, I can easily authenticate to WiFi and the connection remains established. I hope somebody of you had such a problem before and can help me. Of course the colleagues from the network department say that it is because of MY barcodes and configurations. But I can't imagine it, because these settings worked without problems for more than half a year now.

Upvote Answer Follow Android connection wifi staging termination abort

Steve

• 5 years ago