There's a new home for Articles. Find Articles on Our Product Support Page.
Hi, We had a licence for SOTI and a management decision was made to not renew the licence earlier this year. I now need to remove SOTI from the devices in a managed way and wondered how to achieve this. Cheers
Hi All, Having a bit of a nightmare with our on-prem SOTI again. LDAP auth has worked fine until today, whereby we've made some PCI compliance based changes to fix SSL v1.0 and Sweet32 exploits. I figured these changes may have upset the binding, so attempted to remove and re-create it. However, whenever I try I just keep getting the error "Cannot delete LDAP connection 'NAME' because it's been referenced". I have removed LDAP from all my add device rules, from the user details on every device Ive enrolled so far (only 3 so no great shakes) adn deleted all LDAP based admin accounts but it still keeps popping up. The help guide suggests that the error should point out where the binding is still being referred to.....but....erm.....it absolutely does not! Simple question I guess....is there an easy way of removing the binding. Its not like I can even create a new one to replace it and leave the other in situ as it tries to verify the old binding as well. If not does anyone know of a means to resolve? V frustrating...quite a trivial thing really yet has become difficult. Many thanks in advance Paul
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points