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Good morning, i have a brand new Zebra MC9400 that i am trying to enroll in soti mobicontrol, but i can't figure out how to make the unattended remote control to work. I followed the guide here: Enable SOTI MobiControl Remote Control for Android Enterprise Device Owner (AEDO) Mode (zebra.com) that says that this new models doesn't furhter need the Zebra soti plugin Zebra_Legacy_RC_AE_1.16.10.121.pcg. Without this package in the profile, i can only connect to the device (on the device screen is also prompted to accept the screen casts request) but i can't interact with the device, that is mandatory for our enterprise requirements. I also tried to add the package Zebra_Legacy_RC_AE_1.16.10.121.pcg in the profile (it was working with MC9300) but with no luck , it won't install in the device. My question is, why is the remote interaction not working ? Our mobi control server version is 14.2.0.2894 (cloud appliance) Many thanks, regards
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