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I am super new to this so please pardon the naivety.
I am trying to build my first app with a workflow for approvals. I was trying to modify what status selections were available, but when I follow the following instructions I do not see anywhere to modify the status selection?
https://pulse.soti.net/support/soti-snap/help/?V=2024.1&T=apps/build/configure_status_settings_3
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Hi Ben
Thanks for posting on SOTI Pulse
In order to modify the status selection please follow the below steps:
Drag and drop a Status workflow object onto the canvas. Select the object and on the right side pane click on the Gear Icon to modify available Status selections:
If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.
I was able to drag that object into my workflow. When I click on the cog icon to modify that status selection.. in the modify status window there isnt a way to add status to select from the list. That is the part that I am missing. Is there something I have to toggle before I can modify those?
Hi Ben,
I wanted to double-check if you were able to resolve your issue with the provided answer. If not, please let us know, and we can arrange a quick call to help resolve it.
Thanks for the response.. when I look in that cog wheel to manage status' it doesnt allow me to add in any status selections?
Please see attached.
Hi Ben,
Could you please share which version of SNAP you are using? You can check this by going to the Subscription Info under the Profile Icon
Hello Ben,
We would like to schedule a call to assist you better. We have dropped a voicemail regarding the same. Looking forward to hear from you.
Also, I want to recommend you to logout and re-login to SNAP. Recommended to use Google Chrome / Apple Safari / Mozilla Firefox browsers.
Hi Ben,
Thanks for posting on SOTI Pulse, Thanks Deepak and Sharan
for responding to the post, your expertise and willingness to help are greatly appreciated!
Have you had an opportunity to test the suggested solutions by Deepak and Sharan and has it successfully addressed your query?
If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.
Hi Ben,
Thank you for posting on SOTI Pulse.
We checked and found that Sharan has provided you with a solution to create a new app, as there were issues with the existing application.
If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.
