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Hello
i have two Soti Snap apps that have been developed and pushed to devices and they send an email PDF form on completion of app form.
the export was working but after update to Version 2025.0.0.162 it seems to have broken the email export and cannot pull the email address from the apps text box.
i will also be forwarding this problem to soti support soon.
any help would be great.
Regards
Noah
Hi Noah,
The issue can be resolved by changing the "Data Subtype" of the textbox used in the email export rule "EmailAddressSTS" to Email Address.
For further assistance, please refer to the video: email-subtype-issue.mp4.
Let me know if you need any further clarification!
Hi Noah,
Thanks for posting on SOTI Pulse, Thanks Diya for responding to the post, your expertise and willingness to help are greatly appreciated!
Have you had an opportunity to test the suggested solutions by Diya , and has it successfully addressed your query?
If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.
Hi Noah Baird,
I hope your query has been resolved. If not, feel free to let us know — we’d be happy to set up a call to assist you