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By NetMotion Software



NetMotion Diagnostics allows IT and help desk teams diagnose connectivity-related problems, whether on the mobile device, GPS unit, corporate servers, across private or public networks being used. It dramatically speeds resolution of issues with remote devices to ensure mobile users stay productive. Diagnostics can also export mobile information and event data to SIEM and BI systems for extending their visibility and value outside the firewall.

Key Features

  • Remote Troubleshooting + Root Cause Analysis
    Troubleshoot, diagnose and report across Cellular, Wi-Fi and Ethernet networks. Minimize downtime by quickly identifying problems and solving with pinpoint accuracy.
  • Mobile Location and Security Detection
    Receive detailed information and alerting on who, what, when and where unsecured networks and rogue access points were used. Review GPS performance and location data to find devices and users and more accurately determine the level of mobile services required for a given user, or group of users.
  • Seamless Integration
    Export data to business intelligence and SIEM tools such as Splunk, IBM QRadar, etc. Report key big data such as: mobility status (connects/disconnects, location, failures), user and usage statistics (by bytes, networks, and applications), adapter information, security, GPS and other inventory information.


Diagnostics - NetMotion + AT&T

Additional Resources



About Company

NetMotion mobile performance management and traffic optimization software accelerates business-critical applications, hybrid networks and mobile devices. Thousands of enterprises around the world depend on the company’s solutions to deliver application performance management, network optimization, adaptive policy control and secure remote access for their mobile workforces. NetMotion gives IT decision-makers robust intelligence and control over devices, applications and networks to increase operational efficiencies and end-user productivity.

NetMotion has received numerous awards for its technology and customer support. The company consistently receives an impressive customer satisfaction Net Promoter Score (NPS) of 91, significantly exceeding NPS averages in the technology and telecom industries.

The company is headquartered in Seattle, Washington.

Visit www.netmotionsoftware.com.


1505 Westlake Ave, Suite 500
Seattle, WA 98109