Key Features

• Asset Management
  
  Register all your mobile devices including further peripherals, such as batteries, SIM cards or cradles, including all its service contracts and their run-times. Add peak devices in times of heavy traffic and remove them from the circulation when necessary.
• Repair Management
  
  Let users submit RMAs for broken assets, work on your customers RMAs and let them track status in real time. Provide staged exchange devices upfront to minimize downtime and manage a web of exchange device pools and repair centers.
• User Management
  
  Circlon Operate represents your entire enterprise on unlimited hierarchic levels. User are tied to these levels and locations to restrict their access to assets they're responsible for. Users' rights and permissions are granted by assignment of self-defined user roles.
• Model Management
  
  Device models can be added customer-specific, providing an individual amount of symptom codes users can pick from in case of a failure and carrying a location-specific assignment to service and repair centers.
• Language Management
  
  Additional languages can be easily added to the system by just providing a table of translations.
• Key Performance Indicators
  
  Circlon Operate calculates individually defined KPIs based on data streams, either from internal processes, or from 3rd party systems that can be easily connected. For any user, KPIs are calculated on an individual data horizon to illustrate at one sight if business is running well.

Additional Resources