SOTI Connect

2026.1.0 (DTD)

·

June 09, 2026

Important Notes About This Release

This DTD release applies to SOTI Connect 2026.1.0 and will replace the existing DTD download link on SOTI Pulse. All changes included in this DTD release will be bundled into future versions of SOTI Connect by default. Users who wish to utilize this DTD release do not need to run the installer. Instead, within the Device Type Definition page in the SOTI Connect console, the user can import the new DTD bundle.

Release Highlights

Camera Management

SOTI Connect now supports camera management starting with newly supported Hikvision cameras. Hikvision cameras can now be discovered, enrolled and managed via various properties and actions within SOTI Connect.

New Devices

SOTI Connect can now manage the following devices:

Hikvision

  • 497-0532015: Firmware: v5.7.210 Build 220721
  • 497-0532015-R: Firmware: v5.7.210 Build 220721

Bixolon

  • SRP-S300II: Printer Firmware: SOTI02 STB 041026, WLAN Firmware: SOTI02 STB 041026

Zebra

  • ZQ300 – Plus: Firmware: SP101-006818A.zpl

To view a full list of devices supported by SOTI Connect, see the certified device list.

Updated Devices

SOTI Connect has updated actions and made minor format changes for the following models:

Bixolon

  • XD5-40tR
  • XM7-40R
  • XT5-40NR

Avery Dennison

  • 9444D

SATO

  • PV3
  • PV4

Honeywell

  • PC23
  • PD43

Zebra

  • RFD40
  • RFD90

Known Issues

IOT‑28474 Hikvision: Changing 802.1x Settings - EAPOL Version (Extensible Authentication Protocol over LAN) cannot be changed from SOTI Connect.
IOT‑30918 Hikvision: Option to enable/disable "Two-way Audio Enabled" setting is not applicable on Hikvision camera models 497-0532015 and 497-0532015-R.
IOT‑31046 Hikvision: Supported actions and retrieved values vary by Hikvision models and have camera-specific dependencies. Consult the User Manual camera to verify applicable actions and values.
IOT‑31146 Bixolon: "Firmware Update Available" tag may appear on device cards for Bixolon printers that run the latest firmware. This is due to the printer or WLAN firmware cannot be obtained from the firmware uploaded.
IOT‑31428 Hikvision: The Hikvision DS Series Camera’s “Retrieve Device Logs” device action triggered “Retrieve Configuration File” instead. It is recommended to use the “Retrieve Device Logs” option under device details.
IOT‑31429 Hikvision: The Hikvision DS Series camera provides an incorrect date and time in the alert timestamp, which affects retrieving device logs and configuration files.
IOT‑31434 Hikvision: Connection Status drops to “Gateway Not Available” when camera responds to a request with Internal Server Error. This occurs when incomplete or invalid parameters are sent for the action. It is recommended to perform a 'Check-In' to update Connection Status and consult camera specification to identify valid properties and applicable dependencies.
IOT‑31436 Bixolon: Bixolon SRP-S300II devices may have character restrictions for the Wi-Fi Pre-Shared Key, it is recommended to consult Bixolon to confirm allowed characters.