The MobiControl installer will warn on upgrade if it detects Profiles with the Webroot powered "Web Filter" and/or "Antivirus" device configurations. Future upgrades will not be allowed unless all "Web Filter" configurations are transitioned to "SOTI Surf", and all Android device agents are upgraded to v13.5 or higher to continue support for Antivirus.
We strongly recommend following the standard IT change control practices and testing of product upgrades in pre-production environments.
Contact SOTI's Professional Services and Support Team or visit the product documentation for information on proceeding with your upgrade.
| MCMR‑22999 | After upgrade, Windows Mobile/CE devices could not connect to SOTI MobiControl and had to be re-enrolled if cold-booted |