Community - SOTI Connect

Community - SOTI Connect

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SOTI Connect Discussions


  • 0 votes 1 answer

    how to enroll toshiba, honeywell or other printers in soti connect.

    Can i get a procedure to enroll honeywell or toshiba devices since there is no info about how to set up the adapter and enroll these devices in Soti connect. The only info i can find is about zebra printers. 

    SOTI Connect
    a year ago
  • 0 votes 2 answers

    Which ports need to be open when using MQTT broker on different server

    I'm trying to setup a connection between a HiveMQ broker and the MQTT protocol adapter in SoTI connect. The soti connect install is setup in the cloud. Which ports need to be opened on the server that's running the MQTT broker to establish a secure tls connection with the protocol adapter?

    SOTI Connect
    a year ago
  • 0 votes 1 answer

    Splitting out the FileStore to its own server

    Hi Team,We have been working on our dev net instance with DMZ to split out the FS. These are the steps we took: Upgrade connect 2.4.0 to 2.4.1 We wanted the DMZ to be the only stand along FS server as its visible from both LAN and WAN We removed FS from LAN facing server (server 1) We tried to install FS on server 2 (DMZ) but it also asked us to install MS also? When reaching the end of the installer config it is also asking us for an admin password meaning a brand new MS? It failed with error (the error was related to SQL permission but the user is correct). Even with the MS selected we are running into some connectivity issues which are not network related/ permissions (already confirmed as we have previously used this user). I then re-attemptmed this: Remove all signs of Connect from Server 1 and Server 2 (DMZ) Re-install connect with machine FQDN no LB address with all components including FS (server1) Server 2, tried to install FS only, still prompted as before to install MS and LS with FS. Then failed with permissions. I am pointing it to the same DB location. Isit failing because its installing server 2 as a brand new install separate from MS1? It asks me for admin password Our questions are: Do we need to have a the Ms and the FS on server 1 and then install on number 2? Then remove MS from number 2? We were under the assumption the FS was separate so why do we need a new MS etc? The thought was there was no dependancy on the MS. We are using the Fs doc but it doesn’t help here. Do we have any set instruction/ guidelines and screenshots on how to set this up as a true independent service? Not bundled in with the MS/ LS? Regards,

    SOTI Connect
    2 years ago

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