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Hi everyone! I've encountered with a quiet strange behavior of Samsung devices. When I'm trying to migrate my enrolled in SOTI 13 Samsung device(Xcover4s) using script with few Writeprivateprofstring commands, after enrolling in SOTI 15, it wipes completely to factory defaults. My steps were: - In SOTI 15 SHA-1 is enabled for enrollment rule. - MobiControl agent is up to date. - SOTI 13 device profile is clean and with any rules or restrictions. Same in SOTI 15 - With Writeprivateprofstring I'm adding a certificate key, new deployment server, and device rule tag. - Restart agent and forcing to connect with Connect -f. How can I evade or disable wiping my device after enrolling? Thanks for your help
We can't find "The National Lottery" app on google play Work but can find on personal app store, any reasons?
We can't find "The National Lottery" app on google play Work but can find on personal app store, any reasons?
Hello, Is there a script to remove the lockscreen on an Android Enterprise / Fully Manged device? Tab A, Android 7.1.1. It appears this script is not supported in AE. I am primarily trying to remove user access to Chrome. writesecureprofstring DeviceFeature DisableLockScreenShortcuts 1 apply featurecontrol Have also tried blacklisting Chrome in application run control to no avail. I was trying to avoid manually disabling the lock screen if possible. Thanks, Shawn
At the SOTI Stage Programmer App you can set Proxy Settings but no Proxy Bypass settings. Why is this important (if proxy is used) feature missing? There is no Windows or Web Barcode Generator which could create a QR (maybe as PDF or simple bmp)? So we had to write a QR-Code Generator by ourself which does both (Proxy Bypass included, create as bmp). Why SOTI doesn't provide that (maybe include it in Mobicontrol)? The Stage Programmer app is a simple "type-in" Programm too. And (independently which QR-Code i use) when i set proxy seetings (with and without bypass) the wifi-settings can't be set. When i set it manually its working fine. Is there something which we should think about?
Hi there, we are using an Enterprise Profile with Google Managed Account. So far its working well we can add apps to app catalog and they appear in the app catalog on the smartphone. My expectation was that they will be automatically downloaded and installed when i mark them as "Mandatory" but they aren't. Is there a way to do this automatically? We are using Kioskmode too, so they are not able to get to the application catalog without an administrator.
Hi. I have a trouble with using remote control on my device. It seems that is fully suported by device but, when I'm trying to connect, it doesn't work. I've tried using html version and with plugin. Both of them just disconnect from device. Here is a information about my device: Plataform Android PlusOS version 9Manufactor samsungModel SM-G398FNAgent version 13.5.0.1677 (ELM)API compatibles SamsungMdmV57, Samsung RC v1, 835 OEM version PPR1.180610.011.G398FNXXS4ATB5Android API level 28Security level Android patch 2020-03-01 Log when I`m trying to connect: 2020-04-01 11:27:40 AM Remote Control session terminated2020-04-01 11:27:30 AM Remote Control session started Thanks!
trying to remote control (lagecy) a Samsung Galaxy tab, however i am unable to see the screen it only shows as a black screen. I have to ask user to unlock screen for me This is inconvenience for IT admin when having remoteCould you please help me
I have an Android 9 barcode scanner that I am using with MobiControl. Downloaded the generic Android MobiControl client from Google Play Store. Created an Enrollment ID for Android Plus device and added it to my company's profile. I can see the scanner in View Devices, can monitor battery and storage levels, and send messages to device but not much else. Additionally, on the device itself it periodically gives "Can't add work profile" error with a pending action. I created Android Plus Work Profiles following the guides but cannot get them to sync to my actual device. Searching the error message didn't return a whole lot. Is there a trick to deploying work profiles to generic devices?
Our MC is release 14.4. We manage around 3000 devices on 40 different kind of field services. The devices have different lockdown and access according to field services being assigned. It is common a device been transferred to different departments, so they must receive new assignemnets. It is also common the end user to forget to request to transfer the device in MobiControl, keeping the former assignments. When we were running MC 13, in order to avoid devices misplacements, in our lockdown template we have displayed the device path, by including a a reference to an external html file. This external html file have been transferred by a filesync rule. Such solution were consuming network band, so we have deactivated it. Is it available on MC release 14.4 any macro or environment variable that we may include on html lockdowntemplate to show which path the device is located, or maybe a custom attribute that may shows its content on lockdown ? Something similar to %IMEI%
Hi! We have started seeing a weird behavior on some of our XCover 4s devices. When we do a restartagent or for example an upgrade of the agent when the screen is locked, the agent is stuck on splash screen and won't start until we unlock the screen. Have anyone else seen this problem? I have tried to disable Doze Mode, upgrade to the latest agent. eg. Android+ devices (DA)
Hi, Everytime I try to move a device between folders I receive an internal server error message. I'm also unable to enrol new devices, they show 'enrolled' but the agent is disconnected. We've recently upgraded our licence to allow more devices, does this take time to become live? This is quite urgent as we need to build 400 devices by Wednesday! Thanks, Adam
We are looking at providing phones to run a very simple web app, so the requirements for the device are very low. I was considering looking at Android One devices to simplify things, however I was wondering if there were any brands or models that worked particularly well with Mobicontrol? For example, having the most compatible features, allowing easy deployment, etc We're looking in the region of <£200 Thanks
Good evening, is it possible insert a timeout before that the soti lockdown launch automatically an app? Because the app must wait the registration license code. I have use the Zebra CC6000 device with Android Oreo. Web Console version is: 14.4.4.1045 The agent version is: 14.0.0.1579 Thank you. Best regards.
Hello, We are using lockdown on Android Enterprise. Is there anyway to set it up so that the icons can have a unique link for each different device? Or would we have to set up multiple unique profiles?
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