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Although Camera Enable switch is set on, Soti Surf does not take this camera permission into account. A user has to allow camera manually every time a webpage accesses the camera. At Safari, there are three options at the Settings: Ask, Disable and Enable. Ones it is enabled, Safari stops showing the prompt. (Surf only has two options - Disable and Enable).
Hello, Currently we couldn't find a way to set a passcode for managed iPadOS devices... After joining the remote management profile, user have to input the password manually. As we want to setup a standard password across all iPads, we need to enforce the password to be a certain value. Please advise how it can be done for iPadOS, thank you. Thanks and Regards, Lok
Hello all,I would like to update Apple devices via the API I use:POST /devices/{deviceId}/actions { "Action": "AppleSoftwareUpdateSchedule"} do I have to add a parameter? as error I always get: { "$type": "ErrorDetails", "ErrorCode": 0, "Message": "Vertragsprüfung fehlgeschlagen", "Data": [ "actionInfo: Error parsing value" ], "HelpLink": null } I hope you can help meThanks
I have two issues... adding the office365 server fails under email servers - failed to connect to the exchange server using the specified connection parameters. I can push a profile to a phone but it also fails to provision with unable to connect to server. anyone have screenshots of their setup? Im in a hybrid environment.
I am evaluating the trial version and trying to enroll an iOS device.. I tried to Install the APNS Certificate from I can't see the option to create new APNS in All Platforms tab > Servers tab > Under the Global Settings How can I resolve this issue.
We bought an app and 570 of 574 are allocated or redeemed in the VPP.When I search for the app across all devices, only 560 are displayed. What is correct ? What can I do so that both show the same number?
Hi, I am having an issue with multiple iphones, After enrolling in Mobicontrol and getting our app catalog on the device, attempting to install MobiControl the page sits on "installing" and never starts the download or install of the app. https://imgur.com/a/OWbIGbb MobiControl version 15.2.0.4819App version 13.4.2IOS version 14.4.2 - Iphone 11 Pro here is a part of the log that may be useful: [2021-05-10 13:51:48.332] INFO [General] (141): Incoming request [2670]: https://apple.alsco.com.au/mc/mdm/appcatalog/manage/00008030-00142DA42206802E/net.soti.mobicontrol[2021-05-10 13:51:48.347] WARN [General] (246): Expected thread to have device identity with ids: 100001694, '00008030-00142DA42206802E' but was 'Service'.[2021-05-10 13:51:48.347] WARN [General] (246): Raising alert DeviceUserRequestedApplicationInstallation. DeviceId: 00008030-00142DA42206802E.[2021-05-10 13:51:48.394] INFO [General] (238): Outgoing response [2670][2021-05-10 13:51:48.410] INFO [General] (267): Incoming request [2671]: https://apple.alsco.com.au/mc/Files/Content/installing_grey.png[2021-05-10 13:51:48.410] INFO [General] (172): Outgoing response [2671][2021-05-10 13:51:57.519] WARN [General] (78): Expected thread to have device identity with ids: 100000691, '91fa5840c3e1c388' but was 'Service'. we have other iphones that do not have this issue. we can add and remove mobicontrol as much as we want without issue. Cheers. Jacob
hello there. we recently deleted some devices from mobicontrol, but he license still take place. how to claim back these license? what is the difference between unenroll vs delete devices. thank you in advance
Hi, does anyone know if Soti supports email profile configuration that requires Azure MFA? On our iOS devices, the native email app works no problem if we configure the email account with MFA manually. But it doesn't work if the email account is configured by Soti. Not sure if it is something on our configuration side or Soti just doesn't support it? Thanks.
Hello, android has in his profile configuration the Task Scheduler. Unfortunately iOS doesn't have this configuration. I was looking for an optionto execute scripts for iOS device (example: restart the device). My goal is to execute a restart everyday at a specific time. Is there an option to configure that for iOS devices too? I don't want to use third party apps because i want to manage thiswithin MC. Thank you.
I've created an XML layout file to structure a container with apps a certain way. I've identified that the XML conflicts with the Allow App Removal feature within Feature Control. I cannot find documentation to overwrite this restriction/impact within the XML file; this affects apps that are mandatory and suggested from DEP. Has anyone come across this issue? Is there a key value that I can use? I've attempted to set <key>allowAppRemoval</key> as true into the XML, but this didn't work.
Example: 1. Delete the app 2. App Catalog still shows install 3. Click on it and it re-installs/or doesn't (hit or miss)
Hello there We have some webapplications which are only working 100% in Google Chrome, we want to use these on a iPad by a web clip. I've fond the url command "googlechrome://" to start in Chrome, but SOTI tells me that the string is not well formated. Is there any way to achieve this? Best Regards Beni
Is there any way to remotely uninstall an app from a managed iPhone and then trigger a reinstall?
We are getting After install app login not done error invalid I’d
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