Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Zebra TC75X Upgrade OS -> time sync problem and other Solved Locked

    Hello all, it's always me :) I hope you're well. We work with zebra tc75x under android 6 The server is on version v 13.3.0.3454 Actually, i'm testing and writing a procedure for to upgrade our parc of device to android 7. the step is -> place zip file and send a mxconfig script (stagenow) If I start an upgrade to android 7 has no production profile all is ok (hour / date / language / enroll MDM / APN / Wifi / ….) Now, I have installed on a device under android 6 all our production profile and also the zebra keyboard. I start the upgrade but after reboot I have two problems and I'm still block .. a) after upgrade, the hour it's not correct -> there is 20 minutes left ! Why and How i can make hours correct ? I've try sync file / disconnect ,connect again client / reboot device .. but nothing work we don't have a server time; the time is managed by soti when I enrolled a new device a see in the log -> time sync configured b) after upgrade, the zebra keyboard disapears ! I can't understand because our program is still there (apk) / lock down / soti surf and a lots of thing.. Ok i can install again zebra keyboard but I would like perhpas to find a better solution. Someone has perhpas an idea. thanks for all

    Android
    6 years ago
  • 0 votes 2 answers

    Soti Surf: set this app as default browser for all links ?

    Hello all, we work with mobicontrol on version v13.3.3454 we used zebra tc75 under android 6 and 7 client mobicontrol is on version 13.3.2 build 1014 On many device we have soti surf who is installed All works fine but after an audit of security we need to implement some change :). this audit has find a open door with the lock down -> press coma while two second, a setting icon appear with this setting icon it's possible to go to other settings. If you click on setting google keyboard / about / and click rules As you can see on my picture the device proposal two browser : chrome or soti surf For to avoid the press coma on the google keyboard we have installed the zebra keyboard. I've try to reproduce this back door but actually not possible. Also if i black list google chrome and reboot the device ..the device doesn't reboot !!!!! My question is -> is it possible to make soti surf as a default browser FOR ALL LINKS ? the goal is -> if the security team arrived to find another way for by pass lock down with the new zebra keyboard installed. i want every time that is soti surf who opens for url thanks for your time

    Android
    6 years ago
  • 0 votes 3 answers

    ZEBRA TC75 : android keyboard has stopped

    Hello all, we work with zebra tc75x under android 6 and 7 the server is on version : 13.3.3454 the client is on version 13.3.2.1014 i have a profile who black list some application (google store, email, music, calendar, google news, …) but sometimes and not everytime users receive an alert message with this : google keyboard has stopped the problem is not this message the problem is  when user try to enter some letter in a edit text nothing is type. user need to close app and re start .. I've look inside the profile but nothing is block about the google keyboard .. i've try to reproduce this problem ..apply all profile but actually i can't Someone can tell me, if he knows this issue or if he have some idea about how to resolve it .. thanks 

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    Soti Surf Disable on screen keyboard only

    Hello, For devices with hardware keypads (MC33), how can I disable just the on-screen keypad? The disable keyboard setting for Kiosk mode disables both. The google keyboard does allow for this but the settings do not apply when in surf. The on screen keypad takes up more than half the screen on the MC33.  Thanks for your time, Shawn

    SOTI surf
    7 years ago

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