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Soti Surf: set this app as default browser for all links ?

C
Christophe
Post & Telecommunications Luxembourg

Hello all,

we work with mobicontrol on version v13.3.3454

we used zebra tc75 under android 6 and 7

client mobicontrol is on version 13.3.2 build 1014

On many device we have soti surf who is installed

All works fine but after an audit of security we need to implement some change :).

this audit has find a open door with the lock down -> press coma while two second, a setting icon appear

with this setting icon it's possible to go to other settings.

If you click on setting google keyboard / about / and click rules

As you can see on my picture the device proposal two browser : chrome or soti surf

For to avoid the press coma on the google keyboard we have installed the zebra keyboard.

I've try to reproduce this back door but actually not possible.

Also if i black list google chrome and reboot the device ..the device doesn't reboot !!!!!

My question is -> is it possible to make soti surf as a default browser FOR ALL LINKS ?

the goal is -> if the security team arrived to find another way for by pass lock down with the new zebra keyboard installed.

i want every time that is soti surf who opens for url

thanks for your time

chrome soti-surf keyboard
6 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago (edited 6 years ago)

I don't have a Zebra TC75 to duplicate your problem or perform any tests.  So the following are just general comments

If your TC75 Settings does not include any configurable option to change the device default browser, I think there is little chance you can do it with MobiControl.  Actually over 95% of the hundreds of device models I encountered do not have such option in their Settings.  Perhaps our friend Matt Dermody, who's more familiar with different Zebra models,  can confirm with you if you can do that with Zebra MX on TC75.

As lockdown has been configured on your devices, your simplest solution maybe is to blacklist the pop-up activity in response to the comma key pressed being pressed.   You can also try blacklisting or disabling "Settings".

From my experience, blacklisting Chrome should not be a problem in most cases, so I believe you probably have done it improperly, possibly with conflicting policies/settings that stop the device from getting the boot process completed.

Finally, you might need to consider upgrading both the v13.3.3454 MobiControl server and the  v13.3.2.1014  device agent, as both are very old and there is no support for the new Bit Defender Antivirus/Malware engine nor include any bug fixes and new/enhanced features.

J
JVMOD@SOTI
5 years ago (edited 5 years ago)

Hello ChristopheBERNARD,

Following up on this thread, were you able to resolve the issue? If yes, I would like to know what were the steps taken to resolve the issue and I can mark that as a Solution.

Also, if @Raymond post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

 

Regards,

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