No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Is it possible to enable Android App Links within Soti Surf in order to open a native APK? Alternatively, is there some other way of intercepting a CTA from within Soti Surf in order to open a native APK?
Hi guys, it's possible to set chrome to default browser on any kind of Android 12? I see this in your docs DOCS that is possible using soti surf but I need chrome :S in all my devices. when I detect activity starting chrome get this: com.android.chrome/com.android.permissioncontroller.role.ui.DefaultAppActivity but when try to set set_default_browser com.android.chrome/com.android.permissioncontroller.role.ui.DefaultAppActivity dosn't work any ideas?
Hello, I'm using a zebra tc51 and i have a website and we want to scan the barcode to the check box and the site shows the product info. I set up a new datawedge profile for surf and for the first time it's working, but if i go another application and go back the barcode reader doesn't work.So the question is, is there any other setting that might help or maybe I need to set something in the profile?
Struggling bad with this. I can't get newly enterprise enrolled Samsung S21's running Android 12 (Has happened on S10s running 11 as well) to work with SOTI Surf consistently. Every time we open SOTI Surf or tap on a link in an Outlook email we see the message 'Your request has been declined for security reasons'. This happens on a majority of devices being enrolled as part of an enterprise binding. Brand new devices factory reset and as soon as Surf is installed it happens. However if we keep resetting the devices sometimes 4 or more times it will eventually work without the errors. It's taken a 15 minute process and made it 4 to 6 hours per device. We did find that if we change the SOTI Surf configuration from Catalog home page to Web home page the startup error message doesn't happen, but the web link in an email from Outlook still causes it. Anyone?
Although Camera Enable switch is set on, Soti Surf does not take this camera permission into account. A user has to allow camera manually every time a webpage accesses the camera. At Safari, there are three options at the Settings: Ask, Disable and Enable. Ones it is enabled, Safari stops showing the prompt. (Surf only has two options - Disable and Enable).
Hello, I have a small issue with the camera function in SOTI Surf. As shown in the picture below, every time the camera function is used, i got to choose an action between Camera and Files. This is a little bit annoying to always click "camera" before the camera is activated. So my question is, how can i set the camera as the "default action", and not receive this option every time the camera will be used?
Hello, I have mobicontrol on version 14.4.9 and device zebra tc75x under android 7 enroll in android+ Agent version is on 14.1.6 I have a lockdown with 2 urls : - 1 http - 1 https these two links open a web page for login SAP Fiori. Actually, the url in http is open with chrome. the url in https is open with SotiSurf (surfs://) but we meet some problem with SAP UI5 there is a bug .. I've try with the new version of sotiSurf -> 15.3.2.3 but the same problem ... Ok we decide to remove the tag surfs:// and replace by https and apply profile. But when i click on the link nothing happen ... Normally chrome need to be open . Any idea about how to investigate about this ? thanks for all
Hi all, I'm trying to set a dynamic URL in SOTI surf through a custom attribute. Creating a custom attribute "WachtZaal" in the device settings page, type "Text" + option "send to device". On the device, I fill in the custom attribute with a value. In SOTI SURF, I configure the URL with the custom attribute: device_id=CustomAttr:WachtZaal&token When launching the SOTI SURF app on the device I get the warning: kiosk device CUSTOMATTR:WACHTZAAL not configured wich means the program can't find a device called CUSTOMATTR:WACHTZAAL in his configuration. So it seems that the custom attribute is not being replaced with its configured value. Any advice? Device is a ZEBRA CC6000 with Android 8.1.0 / Agent Version 14.5.1
Info:Samsung Galaxy Tab A SM-T580Mobicontrol Agent 14.0.0 Build 1579SOTI Surf 14.3.2 Build 152 Hello, I have been working to try and get SOTI Surf to open a website in kiosk mode to create display tablets. Loading SOTI Surf automatically was no problem. However, shortly after SOTI Surf turns on, the Mobicontrol Agent shuts down. After this, the device goes offline in the SOTI Mobicontrol console and cannot be managed or remotely controlled until someone goes to the tablet, closes SOTI Surf and reopens Mobicontrol Agent. I was searching around and I can't seem to find any past solutions to this issue. Any help would be appreciated.
When we try to access out internal site, we received this warning error "There's a problem with this website security certificate. Proceed anyway" We have a certificate that we can install to fix this error If we access the link to the certificate manually, from the device, we could download the certificate and install it My problem now is, I need to deploy this to multiple devices, so I need this done via a profile or a script I did assigned a profile to keep the certificate in the SD card and tried to import it, but it did not installed properly The script i use to run them is as below, but none of them seems to work certimport -cert "/sdcard/xxxx" -ctype cert certimport -cert "/sdcard/xxx" -ctype certificate_type -itype "install_type" certimport -cert "/sdcard/xxx" -ctype certificate_type -itype "install_type" -storage "storage_type" Certificate is a chain, private root CA and private TLS CA certificate The manual installation will put the certificate here in this location Settings > Security > Trusted Credentials > User When I used the certimport script, it will move my cert from the SD card, but I dont know where it went And the warning will still be there, and the certificate are not in the desired place. Any advise on how I can have these certificate install automatically? Thank you
On Android you can send a script "sendinfo net.soti.action.surf DISABLEPULLTOREFRESH 1" to disable this feature. But is there a way to disable this on iOS as well? We have several iPads with a link to an external site, where the site logs out the user if they scroll down.
Hello, We want to use a tablet in our stores. We do this by using Mobicontrol and the lockdown function.Previously we had a problem opening PDF files downloaded from the default website we set.To solve this, we used Soti Surf and set it up completely to your liking so that the PDF files could simply be opened in the browser.Because administrative actions have to be done on the tablet and a physical keyboard was required, we switched from a Samsung to a Lenovo P11 PRO tablet.This is the moment when our big problems started.However, the linked keyboard from Lenovo starts a 'Productivity mode' where Soti Surf is started in a small window and can no longer be used fullscreen.Unfortunately, this mode cannot be disabled, which is also confirmed by Lenovo.Soti Surf can therefore no longer be used and with that we have to rely on the 'https: //' function to be able to start a browser fullscreen in a kiosk mode.Here we only run into the PDF problem for which we previously switched to Soti Surf.As soon as you try to open a PDF file in the browser, you will see that the screen flashes white for a moment and then nothing opens. Like if it is blocked some how.We can confirm that the PDF is being downloaded, but it will not be opened.We've tried a lot but we just can't figure out how to fix this. Hence the call for help here!Does anyone have any idea how we can fix this?If we cannot solve this, we will have to switch to another tablet that is also considerably more expensive.Surely there must be a solution for this? Thanks in advance. Greeting, Sander SinkeldamNelson Schoenen BV Mobicontrol version: 15.2.3.1033 Android Agent: 14.4.6.1001
Hello, I was wanting to know if it's possible to disable the bottom bar only in the SOTI Surf browser version 15.3.1.7. Our end users keep hitting the back button on accident when trying to click a webpage button in the bottom left hand corner. So I was hoping there is away to either disable the bottom bar or even just the back button to prevent this from happening. I have tried using kiosk mode, but this makes it impossible for our end users to switch tabs. We are running MobiControl version 15.3. Thanks, John
We are trying to use SOTI Surf as a web kiosk to allow users access to specific websites and some of these websites are showing "Webpage not available" For example: https://okta.com https://account.microsoft.com These websites are otherwise accessible on the same devices using any other browsers. We currently do not have any restrictions in our SOTI Surf config, only a configured home page. Currently the application should be open. We also found this on SOTI Surf version 13.3 and 15.2
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
