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SOTI Surf showing "Webpage not available" on a lot of websites

JP
Justin Pratt
Kansas City Southern

We are trying to use SOTI Surf as a web kiosk to allow users access to specific websites and some of these websites are showing "Webpage not available"

For example: https://okta.com https://account.microsoft.com

These websites are otherwise accessible on the same devices using any other browsers.

We currently do not have any restrictions in our SOTI Surf config, only a configured home page. Currently the application should be open.

We also found this on SOTI Surf version 13.3 and 15.2

android soti-surf not-available
4 years ago
SOTI surf
ANSWERS
J
JCMOD@SOTI
4 years ago

Hi Justin,

Thank you for posting in SOTI Central.

To clarify, you're editing the following options within your SOTI Surf profile configuration outside of the default configuration:

1. Kiosk Mode -> "Enable Kiosk Mode"

2. General -> Home Screen -> Configure Catalog -> Inputted the websites here?

Also, could you clarify your MobiControl version?

Regards,

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