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Hello everyone, I am looking to confirm if the Redmi 15C is fully supported by SOTI MobiControl. While I found several Xiaomi devices on the official supported list, this specific model is not included. Has anyone here successfully enrolled and managed this device?thx,
Hello everyone, I need some help with a specific requirement. I would like to restrict certain settings on Android devices. For example, users should be able to access the "Apps & Notifications" section, but they should not be allowed to make any changes there; they should only be able to view the settings. In all other settings sections, they should be able to make changes normally. Is it possible to achieve this using a script or a similar method?
Hello everyone, I am currently working on a case for an educational organization whose students use MacBooks. They need a robust way to implement URL whitelisting across all available browsers (Safari, Chrome, Firefox, etc.), rather than restricting it just to Safari. We have looked into using a Forcepoint plugin as a potential solution, but we have been unable to get a response from their team so far. Has anyone handled a similar requirement for macOS in an education environment? Any insights, recommendations, or alternative approaches would be greatly appreciated. Regards, Randy
Mail Domain access for our company domain mail ids and rest personal mail like gmail, yahoo etc.. mail ids should be block in the broswer so waht can i do and we have google wprkspace to manage mail ids
Regarding the search criteria on the SOTI homepage, there is an "editable/searchable" attribute; what is the difference between checking and unchecking the "set default value" option? Also, what does it mean for a default attribute to "not expire"? I don't see any date settings on the page—when exactly do they expire?
The Advanced Configuration settings include an Update Schedule: 1. **"Locate Device Upon Check-in"**: What is the specific function of this button? What is the behavioral difference on the device itself when this setting is toggled "On" versus "Off"? 2. **"Distribute Device Check-ins"** (within the scheduled update settings): What is the purpose of this feature? How does the device's behavior differ when this switch is toggled "On" versus "Off"? * **Scenario:** Suppose I configure the update schedule to check in once every 60 minutes.* **Time Window** = 60 minutes* **First 75% of Window** = 0–45 minutes* **"Distribute Device Check-ins" Enabled:** Each device within the group randomly selects a specific time point within the 0–45 minute interval to check in, rather than all devices converging simultaneously right at the 60-minute mark.* **"Distribute Device Check-ins" Disabled:** All devices attempt to check in simultaneously at the exact 60-minute mark (or as close to it as possible). Is my understanding of this functionality correct?
Hello Team, I am stuck with to understand how the System Update Policy works, as far as my understood this will applicable to only OS version update, but just wanted to know do this also applicable to the applications that are pushed from Google Play store too ? Example Google chrome, teams, Outllok etc. MC Version : 15.6.6.1010 Zebra Tc52X OS 14
I am running into issues trying to grant the permissions using the Profile for Zebra OEM Config: Is there a prerequisite to using this funcitionality or something I am missing. I don't want to go through the Play store and download the app, I find that the changes are not instant and I have to wait for the PS to push them down to the device. I have used the article here: https://pulse.soti.net/support/soti-mobicontrol/articles/ka2OF0000001nNDYAY But the permissions are not allowing. I have tried two devices and revoked, restarted the device and reinstalled the profile and it is not setting the permissions for: usage access, notification access, system alert window, manage external access These devices are TC78's, A14, running 2025.0.4 SOTI Agent Version.
We are looking to install a new monitoring application via apk on our android enterprise HHTs (Zebra TC52X and TC53). It's probably me, but I'm unable to find some proper instructions for installing the package/profile and pass along config parameters automatically -- we'd rather not have to find and touch every device in each location in order to simply scan a QR code. Any help is very appreciated. Thank you.
Hi all, I just upgraded to MobiControl 2026.1 (OnPrem) and am now facing the problem that filesync policies are expecting me to use the predefined "Root" directory. In the documentation I saw a feature called File Manager, but it only seems to be available with a cloud instance.On second glance the feature per default only allows local root paths within the directory C:\Mobicontrol.I would like to use the folder that is already set up on another drive on the server (D:\). My question would have been, if it is possible to have this feature in the onprem version or if I have to change the Root directory via the MobiControl DB.But it seems most likely to me that I will have to change the default root in the DB, unless anyone knows of a better option. To set a new root I would change the value of the entry "FileManagementFolder" or "FileStorageBoundaryPath" in the Settings.dbo to the folder where all the files for the existing sync rules are now.
How to Disable Free form windows feature in Android 16 I want script to set Enable to Disable
Advanced configuration - Connection settings, there is a general standard option: Force device general standard mode.What are the functions of enabling and disabling this toggle? What manifestations will occur on devices?The tooltip indicates that the device will enforce defense-grade security requirements specified in the general standard overview.It is supported only on Android 11 and above devices under work managed mode.Does it support work profile registration and company-owned personal registration types?
Advanced configuration - Connection settings, there is a general standard option: Force device general standard mode.What are the functions of enabling and disabling this toggle? What manifestations will occur on devices?The tooltip indicates that the device will enforce defense-grade security requirements specified in the general standard overview.It is supported only on Android 11 and above devices under work managed mode.Does it support work profile registration and company-owned personal registration types?
SOTI Signal rule does not trigger when using "All groups must match" Hi everyone, I recently encountered an issue while configuring a SOTI Signal rule and wanted to check whether this is expected behavior or a configuration problem. I currently have two condition groups configured: Condition Group 1 Configuration Name = a-3 Condition Group 2 Device Name contains xxx At the top-level rule logic, I selected: All groups must match Based on my understanding, the rule should trigger only when: the device name contains xxxAND the configuration name is a-3 However, during testing: When using "All groups must match", the rule never triggers When changing it to "Any group matches", both conditions can trigger successfully So both conditions themselves appear to be working correctly. My current suspicion is that: the configuration condition and the managed device condition may belong to different event contexts/entities, causing the AND logic across groups to fail. I would like to ask: Is this expected behavior in SOTI Signal? Can configuration conditions and device conditions be combined with AND logic across separate groups? Should both conditions be placed inside the same condition group instead? Has anyone encountered a similar issue before? Thanks in advance.
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