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Our environment is using TC56 devices (Nougat) and Android Enterprise. Since the AE agent upgraded to 13.6, we had to upgrade Surf to 14.2 version for it to continue working, but there's a catch. When surf is upgraded to 14.2, or even installed as new on a factory reset device, it won't ask for all the authorizations it needs, it will ask for 2 of them, but when you launch surf (from surf:// in kiosk mode) you will get a flashing strobe mess and the app will remain stuck that way. Manually granting the other permissions in app settings fixes it and surf works fine after that, but I think SOTI should be aware of that, since something's not right in that version. Of course using Zebra devices we can (and will) use the appmgr to grant all the permissions on install, but this should be addressed imho. Surf config is as basic as it can be : Fullscreen mode with no address bar and no startup menu, then kiosk is used to access chosen websites.
Hello all, we have mobicontrol on version 13.3.03454 we have some device zebra tc75 under android 6.0 with client mobicontrol on version 13.5.0 build 1677 We have a profile who has lock down with authentification. On the lock down -> html page, we have some title text and a image. when user click on the image we open an app. If we press the TITLE text on the lock down after perhpas one or two second we can see a little menu appears with some options as SHARE. If i click on share, a popup is show (application chooser) with these app : - android beam - bluethooth - email - gmail - .... How to avoid this problem ? thanks for all
Hi, I dont know if this is the right forum, but I figured someone might have run into this. I am trying to do some troubleshooting on a TC75 in Android Studio. However despite that my Zebra device is actually connected on ADB, then it is not listed as a device in Android Studio (see attached screenshot). Any ideas? I've been through resetting ADB service, reconnecting, restarting etc.
After we enrolled the device, App Catalog is installed on the device successfully. We have some apps that we distribute via vpp account. Everything was working fine but now It doesn't install the app. When we click install button in app catalog(Web clip that list apps to be installed), Soti give the message of cant be installed contact to the administrator. When ı try to refresh vpp account it says I have just downloaded the vpp token and uploaded it Any help will be very useful Thanks
B2B applications listed as requiring additional input. Had to edit VPP program, select app that was listed only by Adam ID, and manually name and provide bundle identifier. MOBIControl 13.4.0449
1. mobicontrol version 14.22. Android Enterprise Work Managed DevicesInquiry:When choosing Update over Wifi only on MGPA profile option, does it include google related updates such as Google Services, Google play, etc.?
Hello, how i can protect removing of profiles from IOs (Iphone)?. Unistallation of SOTI agent is protected and manual unenroll from agent is forbidden too. DEP is not supported . Regards: Milen
Hi, I want to be able to send files to a device over WiFi but there are quite a few sub folders in the files i want to send over. Is it possible to send over all of the files included in the sub folders and the folder structure also? thanks Josh.
After rebooting device and opening application that uses certificate installed through other profile it asks for credential storage password. If I press cancel, it will ask to allow certificate after some while. If device is rebooted and left alone for a minute or two, it works just fine. Application is using certificates and Authentication profile is set. Everything also works if PIN to unlock is added. It looks like SOTI is starting some process that allows access to keystore (only my guess). Is it possible to enable it manually, startup or through script? One solution was to include a scripted delay when opening app from lockdown, but this seems to not be the best solution, because time it takes to set everything up differs and we would like to achieve the best startup without 3-5 min delay, if possible.
Hi, I'm a newcomer to mobicontrol and APK packaging. A supplier has given us an APK file, but there is a requirement to set a specific URL for the App when it is installed, and the supplier is reluctant to add the URL as part of the APK without additional cost (big surprise). Apparently the preferences for the app are stored in "DefaultSharedPreferences", and the preference is called "connection_url" We use MobiControl - Package Studio to create the package from the APK. Can someone let me know how I would use this program to set the desired preference at the time of installation please? The help file doesn't help in this regard. Many thanks Mark
How to enable developer mode on AE managed devices? Our devices is Zebra TC25. I found here in forum, that it is possible via integration of SOTI to MX layer. But appreciate if someone can share step by step on how to do it. Thanks
We are using some Zebra RF guns in our warehouse. Per a recommendation from Cisco we have turned off Fast Transition on the wireless network, which basically means that the clients stay connected longer. We would like to see if there is anything we can set in Soti to force the client to roam when it reaches a signal threshold.
Mobicontrol: 13.3 Devices: Panasonic FZ-A2 Android: 6.0.1 Tried to send both (through SOTI-script): writesecuresetting –sys screen_brightness 200 writesecuresetting –sys screen_off_timeout 60000 But to no avail (I used 'watchsettings on' to know the setting, this worked fine)
Hello all, we have many devices (zebra TC 75X under android 6.0). our server mobicontrol is on version : 13.3.0.3454 our client soti mobicontrol is on version : 13.5.0 build 1677 For some reason as for example driver lost his device we need to WIPE the device after x days for example ... Is it possible to wipe the device after x days of no connection ? Or could you tell me, which is best way for to WIPE device when this device isn't connected since several days ? thanks for your time
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