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After we enrolled the device, App Catalog is installed on the device successfully.
We have some apps that we distribute via vpp account. Everything was working fine but now It doesn't install the app.
When we click install button in app catalog(Web clip that list apps to be installed), Soti give the message of cant be installed contact to the administrator.
When ı try to refresh vpp account it says 
I have just downloaded the vpp token and uploaded it
Any help will be very useful
Thanks
Hello Metin,
I see that the issue your having seems to be similar and probably pertains to a known issue that was happening in November. I have looked into similar cases and found that some needed the assistance of a Technical Support Specialist to resolve. I have included a link for quick reference of the issue.
So you should be in good hands with SOTI Technical Support for this one. If you need additional traction on the case inbox me the case number and and I will provide these details to your Technical Support Specialists as it may require an adjustment in your DB.
Regards,
Hello Support Staff,
We tried a lot with soti support specialists but couldn't solve the issue
would you please provide some information about the issue to the case created.
Enrolling ios device works,
Pushing an Appstore App works,
VPP App push wont working
This is an issue just blocks everything.
I didn't write case number to you when you answered because I didn't understand your message
Best Regards.
Hi Metin,
I have sent a private message regarding the issue to you, will be looking forward to your reply. We hope to find a possible solution regarding the issue. Thank you
Regards,