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Hi, i have a problem with installing Agent on Unitech EA502, it says device is not compatible. Is there any chance to install any other way's I have tried downloading from https://docs.soti.net/oem.
This was on a (multiple) Zebra WT6000 non-GMS running the latest of Lollipop/MX. Right after enrollment into 14.1, my device would startup the MobiControl Agent app on the device and then the app would close, showing "MobiControl has stopped". I've been getting this consistently on all of my WT6000s. Sometimes relaunching the Agent will work but I had one instance where the device showed the agent and the stage app still installed and I had to uninstall the agent and re-enroll the device using stage. Anyone see this before? Upgraded Agent is 13.5.0 Build 1327 Thanks, Ben
Hi, i have a problem with the device name. i have a zebra / symbol MC92 CE7 installed with an agent and everything works perfect. only when i want to reinstall the scanner with a diffrent agent (and diffrent device name) the scanner keeps the 'old' device name. the rest of the 'new agent' is working fine. like device target. Old device name ( agent WH700 / target folder wh700_staging) : MC92N0CE_WH700 new device name ( agent WH100 / target folder wh100_staging): MC92N0CE_WH100 what did i do: factory reset the device (mc92) delete device from soti when it is offline reinstall the device with the new agent (agent wh100). check if the device installed the new agent --> Yes device name still MC92N0CE_WH700. NOT correct device location WH100_staging. Correct. anyone an idea?
Will MobiControl v14 support non-ELM Samsung agent and devices?
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