Community - SOTI MobiControl

Community - SOTI MobiControl

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  • 0 votes 3 answers

    Can you update the OS while in Kiosk Mode?

    All of our devices are Samsung TabA Pro - Android 11 - locked down in Kiosk Mode.  I have the "Device Settings" app in kiosk.  As a user, I am currently unable to update the OS on any device. I've tried, Automatic, Windowed & Default settings in the System Update Policy.  None of them make any difference.  I've sent multiple kinds of scripts, didn't work.   The only method I've had success with is placing each device into ADMIN mode, then the OS update works.  The device updates, restarts, then to complete the process I need to enter ADMIN mode again after startup, Then place the device back into USER MODE.  A painful process. There must be a way to allow USER MODE to update the OS on their own, without the assistance of administrator & admin mode.

    SOTI MobiControl
    3 years ago

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