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Hello, I’m having an issue creating a specific folder under sdcard/Android/media and placing a .json file there via a file sync rule. This works on our AOS 13 devices but not on AOS 14. We recently upgraded from SOTI 15.6.6 to 2025.1.2.1007, which may be related. Additionally, the app install is extremely slow on AOS 14 (over an hour with no success), and after revoking the profile I now have to manually run the uninstall script—previously this happened automatically. From what I’ve read, Android 14’s scoped storage may block this path. I tried creating a new profile with Zebra OEMConfig and granting Manage External Storage to net.soti.mobicontrol.androidwork, but it hasn’t helped. Community posts suggest the app may need to use a different, more accessible directory, but I’d like to exhaust all options first. Any guidance would be appreciated. Device: Zebra MC93OS: AOS 14SOTI Agent: 2026.0.1.1158OEM Version: 14-23-05.00-UG-U00-STD-HEL-04
Hello, We are create a new file sync rule and after we tried to send this rule to the device, but after we send the file the following script didn't run. we use this script: chmod 777 /enterprise/device/settings/datawedge/autoimport/dwprofile_surf.db Maybe we need another script or what could be the problem? thanks
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