Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    MobiControl Agent - Outbound rule but no connection whit server

    Hi We have some devices that are been set in some more restricted enviroment and we are having some issues getting the device connected to server, I'm looking for some more info how this works in practise. MobiControl version: 15.4.3.1012Agent version: 15.1.5.1049 IT has confirmed that Ports are open for (Outbound) as described in MobiControl documents, we have other applications on devices that are currently working and communicating ok. SOTI MobiControl Device Agents Binary/HTTPS 5494, 443 Outbound from the device agents to the deployment server If my understanding is correct this is only needed for communications, is there any answer from server that possible can be blocked after Agent initiates connection?Would there be possible for server respond to be blocked in FW even tho (Outbound) rule is set? Also how much would "Latency" be impacting the Agent connection, how high result would we talk before Agent would see problems whit connections and starting throw "Time-Out" before server could respond? Scenario for these devices might have an high "Latency" as we are currently awaiting answer and testing on this.

    SOTI MobiControl
    2 years ago

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