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hello, i have there an Zebra TC21 running OEMversion: 14-26-08.00-UG-U00-STD-HEL-04. On the device was set an PinLock using Soti Script : " resetpassword 1234 -bypass_secure_startup". Now the owner live and i need to remove the Passkey. The problem is that the device is connectet to the correct network but didnt show up online in the Mobicontrol console (2024.1.2). Enrolled as Enterprise device. Any idea ? Kind regards Günter
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