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Hi, We use 'Simple Keyboard' as the primary keyboard across our devices, as we do not like the fact that Android 10+ uses Gboard which has GIFS. Is there a way to set this as the default keyboard across multiple devices? We have 100 odd devices which need changing. Any help would be appreciated! Thanks Craig
Hello, I can't create an agent to enroll android devices because the option to add device doesn't appear
Hi, I've noticed that my custom data is no longer working on our new devices (TC57X Android 10). From the logs: "Error message received from device (Unable to read file at specified path: /internal/PIN.ini)" This custom data rule works on the older devices; TC55 Android+ and TC56 Android Enterprise. I'm guessing it's an Android security thing, not allowing access to the internal storage? The file is in the only internal storage location accessible: "/sdcard/" Device TC57X OS 10 Agent 15.0.0.1110 MC v15.4 Custom Data Name: PIN Build Type: INI File INI File name /internal/PIN.ini Section Name: PIN Value Name: PIN Data type: STRING We also use the Custom Data to rename the devices (also not working), for this the INI file has the HW Serials as the Section name and the value is the easier to read device name. Thanks in advance for any assistance!
Has anyone else had this issue? I'm trying to enroll an Android 10 device but it fails to connect to the server. Cloud based server, running 13.4. Zebra TC57x running OS10. MobiControl is set as DO. TIA.
We are starting to deploy Samsung Tab Active 3's with Android 10 out. and have found that when you soft reset the device from SOTI, or the device gets rebooted. it does not connect to SOTI. This is because even though the device has powered back up, it is not until someone unlocks it that you get the message Android is Starting and then MobiControl agent starts and connects to SOTIHas anyone else seen this or knows of how to get around it. I am just concerned that if the device needs to be restarted for any reason it we will not be able to control it or do anything until a user unlocks it
I've got some Samsung Galaxy Tab A 8.0 (SM-T295) devices running Android 10 and enrolled via AE. They are constantly making background notification noises, which I believe is coming to from the Google Play Store. Does anyone know of a way to disable notifications on a per app basis via a script that i can send to the devices?
Hi all. We recently started using TC21 Android version 10 (Build 10-16-10-.00-QG-U16-STD-HEL-04). Users noticed that when they are signed into and app, press the home button, open a different app, press the home button, and re-open the original app, it logs them out of the app. It seems that the EHS is not keeping the app open in the background. We are using EHS_040005. I loaded an older version of EHS (EHS_030104_B) and its still happening on the TC21. We primarily use the TC72s and these devices do not have that issue. My test device is running Android 8 (Build 01-30-04.00-OG-U00-STD) Anyone else having this issue or seen this issue?
Hello, I've managed to execute / run a file with: File://%sdcard%/servers.2xc In lockdown items, Having the file in the root of sdcard ofcourse. But it requests which app it wants to use: Is there a way to choose a package file without the request?Devices are Android 10 enrolled as device owner.CK65 - honeywell.
Zebra TC21 - Android 10 - Android Enterprise I have my device in lockdown mode with my company's custom app as the only app running. I enabled the notification bar to be accessed while in lockdown mode. My issue is when I open the setting and notification bar from the top to change the current wireless network to another network. I press and hold the Wi-Fi button to open up the list of available networks, the window with the list will open from the right side of the screen and then go disappear to the left. It doesn't stay for enough time to choose another network. I have Zebra TC57s that will work just fine when wanting to switch networks in lockdown mode. Those are running Android 8.
Dear All I'm one of customer for your product. regarding SOTI Mobicontrol. About a month ago, I raised ticket for Android10 enrollment. SOTI support team said, first of all I have to Mobicontrol upgrade from 13.x to 15.x. And then I have to replace from SHA1 to SHA2 SSL due to Android security policy. For today, I am having a Android 10 device enroll setup for example, Rules, Profiles.. Problem is that support team is not respond appropriately. Therefore, I have to waiting for your call only.. During support history, I got error. i.e. console restart, Rules cannot retrieve.. Do you have any service level service of work? End of this month, I will replace to Android 10 device up to 300 devices. If I get wrong support, I will decide to SOTI device EXIT plan soon. For your understand, I attached Incident numbers. C00437437, C00443753, C00443044, C00441922 , C00437141 , C00445011 Thanks.
Hi Anyone know if Samsung XCover 4's and various models of Samsung Tablets can support SHA256 certificates along with 2048 bits key size. We have some new tablets at Android 10 and have discovered we need to upgrade Mobi to a later version in order to support devices running Android 10 but need to know if the existing devices can support this. Thanks Michael
Hi there, i want to change the Keyboard on a Nokia 5.3 to have a scanner integrated. Since now i used this on Zebra: mxconfig /sdcard/enableEKB.xmlwritesecuresetting -sec enabled_input_methods com.google.android.inputmethod.latin/com.android.inputmethod.latin.LatinIME:com.symbol.mxmf.csp.enterprisekeyboard/com.android.inputmethod.latin.LatinIME And now tried this on Nokia: writesecuresetting -sec enabled_input_methods com.google.android.inputmethod.latin/com.android.inputmethod.latin.LatinIME:com.nikosoft.nikokeyboard/com.android.inputmethod.latin.LatinIME or without GBoard: writesecuresetting -sec enabled_input_methods com.android.inputmethod.latin.LatinIME:com.nikosoft.nikokeyboard/com.android.inputmethod.latin.LatinIME But nothing happens. Does anyone know if I am wrong how to set it up or does Nokia / Android 10 not support to write the security settings? I know how to get gboard away with blacklisting it but then i only have the voiceinput.It seem that i'm not able to set it via script.
Hello, I have to set with the help of MobiControl to get the same result as doing manually with system->language->virtual keyboard->not use system language->set required language. Devices are Zebra TC52 with Android 10 and AEDO. Also in the Zebra Enterprise Keyboard API/MX I didnt find a way to do that beside creating a whole new custom keyboard layout, but for just one setting doing a new layout is hugh effort. Martin
Hi there, we've got a problem with a customer app and Android 10. Our Customer is using the IMEI of the device, to validate the usage of the app. With Android 9, the customer app had no problem requesting the IMEI directly from the device. Now with Android 10, there are some changes and the app don't got the needed permissions (link). The app needs the READ_PRIVILEGED_PHONE_STATE permission or have to be the device owner. As far as I know, I've got no possibility to set these permissions for this app through SOTI - or do I? Is there somebody who's familiar with this problem and got any workaround? Maybe requesting the IMEI from the MobiControl Agent? I'm not a developer so I could really need some help with this. MobiControl: v15.1 Agent: 14.2.0.1069 Device: Samsung Galaxy A40 EE (Android 10) Management Method: Android Enterprise, Fully Managed / Lockdown -> we are using Knox Configure and Knox Mobile Enrollment Thank you, Daniel
Hello I have enrolled 250 Samsung A70 in SOTI. Enrollement has been made using AFW#mobictonrol. Devices were Android 9 when enrolled. No problem occured with enrollement and configuration (package deployment) Now some users have upgraded to Android 10 and can't connect anymore to SOTI. Device displays SSL Error Message Any idea ?
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