Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 1 answer

    Keyboard Disabled after using barcode scanner

    Setup basic profile for android enterprise Samsung tablet (os11) with kiosk mode (with only chrome) and Application control.  Everything was working correctly until a barcode scanner was connected to the tablet via usb.  When the user taps on an input field, the keyboard does not display.  I have removed the scanner and rebooted the tablet, but I cannot enable the keyboard again.  I have not disabled any settings or lockdowns.  How do I get the keyboard to appear when user taps on a field? 14.1.5.1284 cloud Janesville tablet 04

    Android
    4 years ago
  • 0 votes 3 answers

    Zebra TC57 - Scan function is disabled

    When taking the device out of the box, the device has a wedge app that can able you to test it out.  You can also take any app that will accept a scan and it will work. When I install the Mobicontrol agent, it strips away all apps that enable the scan function.  Now when i go to a test app to scan something, no laser will show when the side buttons are pressed.  Why would the agent strip that function away?

    Android
    5 years ago
  • 0 votes 3 answers

    Managing Android input devices

    Does anyone know if it's possible to manage input devices (e.g. USB barcode scanners) on Android+ devices? I was hoping to load configuration files of a USB barcode scanner (Zebra DS8178) using the tablet it's connected on, through MobiControl. The barcode scanner comes with its own remote management tool (SMS), but that only supports Windows clients.

    Android
    7 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New !

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum

    Experts who are consistent with great content. Should have more than 1000 points

  • Gold

    Highly experienced members with valuable inputs. Should have more than 700 points

  • Silver

    Beginners taking the initiative. Should have more than 500 points