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If I install an Android application (Owncloud) via SOTI Mobicontrol from the managed Play Store and later try to run it, the app will not be usable—I only receive the following message: 'Blocked by your IT admin.' No additional restrictions have been set (e.g., application run control or feature control...). If I run the same Android app on a managed device without SOTI Mobicontrol, it works fine. Parameters: Device type: Android Enterprise Device family: Android Plus OS version: Android 12 Android status: Provisioned / Enabled with managed Google Play accounts Management type: Work-managed device What can cause the application to run?
Hello,We currently use SOTI on our Android Tablets (Samsung Tab Active2 with Android 9).The profile we use is very restrictive, it doesn't allow factory reset, it doesn't allow USB debugging, etc. I mean, almost everything is blocked.We have a tablet which is currently blocked just after it starts :it shows "Mobicontrol - wait - loading" ; with a permanent loop.(the tablet worked a few days and got enrolled by soti).In this state if I press return button I have a tool tip with 2 options:* informations about the application (it does nothing)* close the application (it doesn't work ; the loop continues).I tried to rebot several times, removing battery, etc : same thing.I started in safe mode, in order to unistall sotimobicontrol but it doesn't work: in safe mode, the screen is all black except "mode sécurisé" (safe mode i french) in white at bottom left. Nothing possible to.I tried to do a "wipe data / factory reset"... but it's blocked by soti.it shows "MDM does not allow factoryReset". I also tried to put the firmware of the tablet (downloaded from sammobile.com) into a SD card, but I got errors:/sdcard/update.zipE:mmap (2487630050, R, PRIVATE, 4, 0) failed: Out of memory.E:Map of '/sideload/package.zip' failedE:failed to map file successfully generated dm-verity hash tree.Installation aborted #1. (I tried with T395XXS9CTF5_T395XEF9CTF5_XEF.zip ; T395XXU6CSL1_T395XEF6CSL1_XEF.zip and T395XXU8CTD3_T395XEF8CTD2_XEF.zip, firmwares downloaded from https://www.sammobile.com/samsung/galaxy-tab-active-2/firmware/SM-T395/XEF/ ) Finally, I tried to put the tablet in "odin mode" / "download mode" : it doesn't work with the tablet (and with all tablets running soti ; so we probably blocks it, because with a tablet without soti it works). I can't reach the green "warning message" for Odin mode, so I can't put the firmware through Odin.I don't know what to do now... if you have idea, please help.
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