Community - SOTI MobiControl

Community - SOTI MobiControl

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  • 0 votes 3 answers

    Unable to manage device

    Hi, 1st time post, go easy on me...I have a device which is managed by Mobicontrol.My client has been asking for some changes to the lockdown/kisok mode, one of which has resulted in complete loss of connectivity. The device just states 'the process com.android.phone has stopped'I am unable to manage the device from SOTI because it cannot connect.The policy also prevents the end user from accessing Settings, prevents factory reset and on top of this it's low on space.So I'm in a position where it would appear I've bricked a customers tablet and he wants it back like last week.I feel that the only way to get past the now not-talking MDM is by rooting but, I can't unlock the bootloader nor can I enable ADB.I've tried re-flashing the firmware using ODIN but I'm proper stuck.My idea is that if I can gain root, I can then re-flash OEM firmware.Any advice?

    Android
    7 years ago

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